Key role on Instacart's Business Development team driving new partnershipsfrom end-to-end.

Build partnerships cross-functionally, drive adoption of products/solutions and ensure named setof accounts realize the most value from their Adobe investment.-Accountable for strategic account’s overall success with Adobe, including renewals, adoption of Adobe solutions, customer health, and satisfaction

-Strategic leader of Adobe’s Experience Cloud sports consulting practice.-Directed & lead multi-disciplined delivery teams from Adobe to design, implement and scale Adobe Experience Cloud solutions to drive value across a set of managed accounts with 40+ consultants

The Premier Technical Account Manager (TAM) is a strategic business advisor to Microsoft’s Premier Support customers, providing Premier Services aligned to the customer’s priorities to maximize the business value of their Microsoft investment. The TAM is responsible for the overall growth, quality, and satisfaction of the customer’s services relationship.-Generated $1.8M in incremental revenue in Consulting Services, 21% YoY Premier Support revenue in FY18-Led client's digital transformation acceleration with 166% increase YoY (FY18) in Microsoft cloud consumption across Azure & Office 365-Consistently industry lead in Customer Satisfaction (CSAT) metric-Developed and presented a session at the Microsoft Ignite Conference held in Chicago in May, 2015; “Premier Support: Delivery Excellence End-to-End” which was met with very positive feedback from the 40+ attendees.

-Managed Premier Support relationship for 12-14 SLGE customers ($1-1.5M)-Achieved growth in managed accounts of over 15% each year-Delivered personalized experiences to enterprise customers in collaborationwith Microsoft retail, leading ‘Windows 8 Devices Days’ experiences

-Managed the delivery of corporate partnerships through the fulfillment of contractual elements, client customer service, project management and proposal/recap design and development-Enacted retail promotions, enter-to-win sweepstakes, in-arena promotions and in-store events end-to-end; which included developing and delivering creative components, setting up web ads and online landing pages, acting as the redemption house for entries, prize fulfillment.-Effectively execute events for sponsors through cross-functional collaboration within the organization to ensure client satisfaction at all times & value realization from all aspects of the partnership

-Coordinated the successful operation of the Meijer Free Ticket Zone promotional program-Maintained and operated the Detroit Pistons Kids Crew membership end-to-end-Executed the implementation of the “Allstate Insurance Good Hands, Warm Hands Mitten Drive” promotional program; resulting in over 14,000 winter clothing items collected and donated to the Orchard Children’s Services - raising over $2,000 in donations through direct customer interactions

-Receive and complete ticket order transactions using ticket-processing software, Archtics-Engage season ticket holders in renewal discussions and new season ticket sales opportunities; as well as 2010 NHL Playoff ticket retention/sales-Game day duties included working as a member of the In-Game Promotions staff; performing the many diverse in-game promotions in a Detroit Red Wings home game throughout the arena