Bradley Will work email
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Bradley Will personal email
Bradley Will is a Executive Account Manager at Paylocity.
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Executive Account ManagerPaylocityPalatine, Il, Us -
Field RepresentativeExpert Roofing Inc Apr 2023 - PresentCrystal Lake, Illinois, UsProvide complimentary home inspections for roof, gutters, siding, windows, etc. Guide clients through home insurance claims process regarding wind and hail damage. On-site support for claims adjustments and scope of work completion upon claim approval. -
Executive Account ManagerPaylocity Oct 2019 - Apr 2023Schaumburg, Illinois, Us• Provide efficient Payroll & HR product support to clients with a focus on client experience and future proofing solutions.• Manage high revenue client accounts to meet organizational goals in engagement and client satisfaction • Assist with the development of unique solutions to internal and external opportunities. -
Sales Process Specialist / International ConsultantDirect Energy Jun 2014 - Sep 2019Houston, Texas, UsSales Process Specialist / International Consultant June 2017 - Current• Develop and deploy needs-based sales training program to over 1000 domestic and near shore agents resulting in a 30% KPI lift over GP.• Manage 3rd party vender relationships and sales strategy in the US, Canada, and Central America.• Facilitate training sessions to improve customer experience and agent KPI performance.Team Lead / Telesales March 2016 – June 2017• Supervised and coached 20+ agents in a sales driven environment.• Met and exceeded goals for target service level of 85%, call quality of 85%, and increased sales conversion from 6% to 19%.• Lead planning and implementation of several department changing projects and processes.Team Lead / Customer Service June 2014 – March 2016• Accurately handled and deescalated customer complaints.• Provided consistent customer service experience for all department queues.• Managed high volume workload both on and off the telephone without error. • Provided support and resolution for high revenue relationships -
Moving SpecialistMayflower Transit/ Central Moving Systems Jun 2010 - May 2014Bridgewater, Nj, Us• Ensured team used shipping truck and equipment efficiently.• Constructed step-by-step plans with shippers regarding their possessions.• Managed and processed shipment paperwork. -
Detail Shop SupervisorWaucona Car Care Mar 2009 - Jul 2012• Oversaw the professional restoration of dealership and customer vehicles.• Managed the production and labor percentages to maintain cost efficiency.• Handled customer complaints, concerns, invoices, and report damages.
Bradley Will Education Details
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Western Illinois UniversityMajor: Law Enforcement And Justice Administration Minor: Psychology
Frequently Asked Questions about Bradley Will
What company does Bradley Will work for?
Bradley Will works for Paylocity
What is Bradley Will's role at the current company?
Bradley Will's current role is Executive Account Manager.
What is Bradley Will's email address?
Bradley Will's email address is br****@****rgy.com
What schools did Bradley Will attend?
Bradley Will attended Western Illinois University.
Who are Bradley Will's colleagues?
Bradley Will's colleagues are Constance Hammonds, Alex Anderson, Jamie Rockefeller, Hal Goldstein, Maria Lia, Chris Ney, Jasper Hale.
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