Bradley Zerr, Mba Email & Phone Number

Overland Park, Kansas, United States

• Promoted to Director of Product Transformation• Lead a team of Product Managers and Automation engineers to support 21 Network, Routing and Mobility Services• Developed an array of processes and procedures to increase profit margins across all supported services by distilling each service to realize true cost of ownership• Developed a team of automation engineers to help bring business efficiency to operations by automating a multitude of day-to-day workflows, processes, and… Show more • Promoted to Director of Product Transformation• Lead a team of Product Managers and Automation engineers to support 21 Network, Routing and Mobility Services• Developed an array of processes and procedures to increase profit margins across all supported services by distilling each service to realize true cost of ownership• Developed a team of automation engineers to help bring business efficiency to operations by automating a multitude of day-to-day workflows, processes, and underlying network technologies• Developed and executed product replacement strategies by migrating legacy service applications to new software applications and cloud-ready containers• Partner with Business Partners and Finance teams to translate playbooks aligned with corporate objectives and strategic objectives• Established a Product Business playbook to promote consistent steps towards success and ways of monitoring for process improvement Show less

Overland Park, Kansas, United States

• Promoted to Principal Technology Development Architect and Team Manager• Lead a team of solution architects to support telecom and enterprise business units• Coordinate and lead lab trails directing a variety of cross-functional resources• Partnered with multiple product lanes to implement end-to-end process flows and cross-functionality oversight• Lead architect for onboarding Agnity, acquired company via merger, into TNS product suite of services• Support multiple sales… Show more • Promoted to Principal Technology Development Architect and Team Manager• Lead a team of solution architects to support telecom and enterprise business units• Coordinate and lead lab trails directing a variety of cross-functional resources• Partnered with multiple product lanes to implement end-to-end process flows and cross-functionality oversight• Lead architect for onboarding Agnity, acquired company via merger, into TNS product suite of services• Support multiple sales channels to assist with technical oversite and solution architectures based on their network environments• Lead technical support for Robocall Analytics, Enterprise Branded Calling & Authentication, 4G – 5G Roaming, and Number and Routing solutions Show less

Overland Park, Ks

• Promoted to Technology Development Architect because of deep understanding of technology interworking• Designed detailed technical requirements and solutions for telecom and enterprise platforms• Tested and QA’d products and features in Lab and simulated environments• Develop voice interconnect design solutions for IMS, CDMA, and Enterprise network architectures• Created various templates to streamline business efficiencies for cross functional interworking• Supported… Show more • Promoted to Technology Development Architect because of deep understanding of technology interworking• Designed detailed technical requirements and solutions for telecom and enterprise platforms• Tested and QA’d products and features in Lab and simulated environments• Develop voice interconnect design solutions for IMS, CDMA, and Enterprise network architectures• Created various templates to streamline business efficiencies for cross functional interworking• Supported major RFP for Dish Wireless, AT&T and other Tier-1 carriers Show less

Overland Park, Kansas, United States

• Provided Pre-Sales support for Wireless Tier 1 Mobile Operators, CCA and Cable/MSO companies• Created customer facing High Level Design documents for product explanations and customer integration• Represent TNS telecom production solutions by setting up, presenting, and explaining feature benefits to various telecommunication and business organization settings• Identify revenue opportunities with target accounts• Act as a lead technical resource on bids for RFP(s), directing… Show more • Provided Pre-Sales support for Wireless Tier 1 Mobile Operators, CCA and Cable/MSO companies• Created customer facing High Level Design documents for product explanations and customer integration• Represent TNS telecom production solutions by setting up, presenting, and explaining feature benefits to various telecommunication and business organization settings• Identify revenue opportunities with target accounts• Act as a lead technical resource on bids for RFP(s), directing the efforts of internal teams, providing network and service architecture for hand-off to internal engineering teams for install Show less

Overland Park, Ks

Served as the lead engineer and daily task administrator for 20 telecommunication engineers while also yielding technical support and project management for the translation department. Led the design and implementation efforts for network configuration and IMS based solutions. Formulated acceptance test planning which highlighted solution descriptions and feature constraints. Oversaw escalations through provision of root cause analysis, workarounds, and fixes within the integration phases… Show more Served as the lead engineer and daily task administrator for 20 telecommunication engineers while also yielding technical support and project management for the translation department. Led the design and implementation efforts for network configuration and IMS based solutions. Formulated acceptance test planning which highlighted solution descriptions and feature constraints. Oversaw escalations through provision of root cause analysis, workarounds, and fixes within the integration phases. Composed MOP for production and lab activities to employ VoLTE and VoWIFI features.✔ Deciphered technical standards (3GPP, ANSI, ITU, and IETF) to execute projects such as VoLTE International Roaming S8HR architecture, IR.92 Features, and peering interconnections.✔ Applied packet tracing tools to troubleshoot IMS, CDMA, and PSTN interfaces.✔ Conducted innovative SIP, IMS, and Application Server training courses for both internal and external departments, supplying 50+ employees with quality training while saving 1M+ in typical training costs.✔ Successfully partnered with the 911 team to automate VoLTE testing across three organizational lanes, thus decreasing cell site turnup by 50%.✔ Pioneered S8HR roaming Architecture N11 Support through collaboration with Google Analytics to access cell site locations on roaming partner network while remaining compliant with FCC mandates.✔ Impacted the YOY reduction of Capex and allowed for expedient project delivery through combined efforts in applying a fully virtualized infrastructure. Show less

Spring Hill, Ks

Consulted with multi-national carriers to provide network solutions involving enterprise voice PBX implementations and IMS MMTEL application servers. Analyzed complex IP telephony requirements and designed tangible solutions that were implemented in a production, Tier-1 environment Introduced customers, partners and subcontractor teams to Broadworks/Collaborate and its features, functions, interfaces and network integration best practices. Authored customer specific products, MOP and design… Show more Consulted with multi-national carriers to provide network solutions involving enterprise voice PBX implementations and IMS MMTEL application servers. Analyzed complex IP telephony requirements and designed tangible solutions that were implemented in a production, Tier-1 environment Introduced customers, partners and subcontractor teams to Broadworks/Collaborate and its features, functions, interfaces and network integration best practices. Authored customer specific products, MOP and design documentation. Developed tools using Broadsoft product APIs that solved problems for the customer in lab and production environments. Deployed 100+ virtual servers for major Tier 1 operators; some manually and others through VMware. Performed software upgrades and platform patching for multiple carrier and lab environments; lab environments were upgraded using Virtual Network Function Manager (VNFM). Set up lab and production environments for validation and troubleshooting for technical support issues. Performed client facing communication and presentations on a weekly basis Show less

Overland Park, Ks

Served as team leader and tier III technical support for over 30 engineers. Conducted strategic consulting, including network operations and network development. Implemented customer network technologies so proposed features/capabilities could be integrated in existing networks and co-exist with other services and products. Led multi-departmental teams in an effort to design and develop key strategic network initiatives Analyzed various technical solutions and made recommendations that have… Show more Served as team leader and tier III technical support for over 30 engineers. Conducted strategic consulting, including network operations and network development. Implemented customer network technologies so proposed features/capabilities could be integrated in existing networks and co-exist with other services and products. Led multi-departmental teams in an effort to design and develop key strategic network initiatives Analyzed various technical solutions and made recommendations that have both technical and financial advantages. Handled comprehensive network management and migrations from CDMA to VoLTE. Created multiple training sessions for over 100+ engineers. Worked with equipment vendors to design, develop and implement key feature capabilities. Established standards documents and methods of procedures for multiple vendor equipment configurations. Developed automation with system programmers to aid in auditing and maintaining network accuracy.✔ Identified unique fraudulent dialing patterns which led to $25M in fraud savings.✔ Effectively transformed the network from circuit switch to packet switch architecture through contribution to the $6B Network Vision Project. Show less

Master Of Business Administration (Mba), Business Administration, Management And Operations, Summa Cum Laude

Activities and Societies: Phi Delta Lambda Corporate and Personal Ethics Marketing Management Managerial Economics Applied Quantitative.

Bachelor Of Arts (B.A.), Management And Human Relations, Summa Cum Laude

Activities and Societies: Phi Delta Lambda Sociology of Business Behavioral Interviewing Communication: Influence in Organizations Values.

Associate Of Science (A.S.), Telecommunications Technology

Activities and Societies: Communications Technology President DC Electronics AC Electronics Basic Telephony Semiconductor Devices /.

Associate Of Science (A.S.), Telecommunications Technology

Activities and Societies: Wrestling Team