Custom Software Solutions: Tailored software solutions designed to conquer your unique business challenges and drive your success.Managed IT Services: Guardian-level IT support and management to ensure your operations run seamlessly, letting you focus on your core business.Cloud Hosting: Secure, scalable cloud hosting solutions to elevate your business and enhance your productivity.

Strategic Data Management: ◦ Spearheaded the China ring fence migration project, securely transferring over 830 TB of user data to a dedicated network for China-based operations. Office 365 & Microsoft Infrastructure: ◦ Oversaw M365 licensing for the company, ensuring compliance and efficient software distribution. ◦ Managed the Microsoft Office suite infrastructure, including Exchange, SharePoint, and Teams, streamlining operations through PowerShell scripting and automation. SharePoint Migration & Integration Expertise: ◦ Played a pivotal role in the SharePoint migration from versions 2010 and 2013 to SharePoint Online, contributing to nearly a petabyte of data transition. ◦ Ensured seamless SharePoint infrastructure upgrades and integrated third-party solutions with the new online environment. Exchange Migration & Decommissioning: ◦ Key member of the team that transitioned Exchange services from on-premises servers to Office 365, culminating in the successful decommissioning of legacy servers.

Client Solutions & Support: ◦ Provided MSP services nationwide, optimizing IT operations for medium to large businesses. ◦ Prioritized client needs using a ticketing system to efficiently manage and resolve issues. ◦ Delivered training to T1-T3 engineers, enhancing team capabilities and service quality. Cloud & Infrastructure Management: ◦ Oversaw daily management of Microsoft cloud tools (SharePoint, Teams, Exchange, M365), ensuring seamless functionality. ◦ Conducted Microsoft license audits to maintain compliance and cost-efficiency. ◦ Led migrations to Azure, facilitating a hybrid network environment and enabling a 37k cost saving on infrastructure. System Implementation & Optimization: ◦ Installed and maintained new systems, including VMware integration and application migrations. ◦ Assessed and upgraded client infrastructures, recommending tailored improvements. Innovation & Best Practices: ◦ Evaluated emerging software and hardware, maintaining cutting-edge technology standards. ◦ Adhered to best practices from Microsoft, Cisco, VMware, and Linux for optimal client setups. Crisis Management & Migration Expertise: ◦ Managed a critical crypto encryption resolution, restoring services with minimal disruption in 3 weeks. ◦ Spearheaded email migrations to O365, transitioning clients from on-premises AD to Azure AD.

Strategic IT Management: ◦ Directed comprehensive IT services for various organizations, delivering scalable solutions and optimizing operations for businesses ranging from small local companies to large national enterprises. ◦ Managed IT infrastructure projects, including cloud environments, server clusters, and network upgrades, ensuring high availability and business continuity.Cloud Solutions & Virtualization: ◦ Implemented and managed cloud-based Microsoft tools, Azure migrations, and virtual server environments, achieving cost savings and operational efficiencies for multiple companies, totaling 2M+. ◦ Pioneered the consolidation of multiple ERP systems and led substantial data migrations to cloud platforms, enhancing system integration and data analytics capabilities.Infrastructure & Network Optimization: ◦ Upgraded IT infrastructures, transitioning to fault-tolerant server clusters and gigabit network speeds, which increased resilience and performance.Advanced System Administration: ◦ Administered a vast array of systems across data centers, including Windows, Linux, Unix, and AIX servers, maintaining over 45k servers in enterprise environments. ◦ Automated routine IT processes and provided expert support, ensuring seamless user experiences and system reliability.Security, Backup, & Disaster Recovery: ◦ Developed robust multi-tiered backup strategies and managed offsite disaster recovery sites, significantly minimizing data loss risks. ◦ Enhanced security postures by upgrading firewalls and security camera systems, conducting disaster recovery drills, and ensuring compliance with licensing and security policies.Client Support & Team Leadership: ◦ Delivered high-level technical support and training, facilitating client satisfaction and enhancing team capabilities.

VMware Infrastructure: ◦ Orchestrated the setup and maintenance of three VMware server clusters, each hosting over 40 servers, ensuring optimal performance and up-to-date systems. Strategic IT Management: ◦ Managed IT procurement for a company with a revenue of half a billion dollars, optimizing technology investment. ◦ Modernized server architecture, migrating from NT 2000 to 2008 servers, enhancing system capabilities. Efficiency & Compliance Monitoring: ◦ Assessed software/hardware efficiency, identifying key training opportunities to improve user proficiency. ◦ Oversaw application license compliance, maintaining legal and operational standards. Customer Support Excellence: ◦ Delivered comprehensive customer service, resolving technical issues remotely, via phone, and on-site as needed.

IT Leadership & Innovation: ◦ Operated a client-focused IT service company, offering comprehensive support and network solutions. ◦ Led the early adoption of virtual server farms, streamlining network efficiency and reducing hardware needs.Technical Development: ◦ Developed and managed an e-commerce platform, integrating web development with database administration to maintain a robust online presence.Business Management: ◦ Managed business operations, including financial oversight, while driving continuous improvement in client service delivery.