uties, accomplishments, and related skills• Performs a variety of administrative tasks using an automated system which involves assigning, maintaining, monitoring, or updating work status and inventory records; ordering research; acknowledging correspondence; maintaining, updating and initiating personnel records; timekeeping; and performing other support activity. • Identifies and reviews Forms W-2 attached to Forms 1040EZ and 1040PC for conditions meeting Criminal Investigation criteria and code the returns appropriately. • Prepares and maintains regular production/inventory reports/attendance records using established formats and sources of data applicable to the program, functional, or organizational reporting requirements. • Reviews documents for specific requirements necessary for processing. • Periodically reviews filed material in the light of ongoing programs or special projects and determines if such material should be consolidated, have new classifications, be retired, etc

Mailroom ClerkSwiss Post Solutions (SPS) - Austin, TXFebruary 2022• Provides exceptional customer service to client• Receives inbound mail/packages and sorts incoming mail• Distributes mail and packages to company personnel• Manages outgoing mail/package transactions.• Competencies:• Strong verbal and written communication skills• PC skills – MS Office Suite experience• The Mail Associate provides exceptional concierge service, delivering operational functions in thefollowing areas: processing of inbound/outbound mail, distribution/delivery of mail, ships and receivesproduct and supplies to support onsite business service center, provides key op of customer MFDequipment (replenish toner/paper). Continuously offers the highest level of service to all corporateemployees. Maintains a professional image of the company by providing prompt, courteous and efficientservice.

Work ExperienceSpecialist ICPS - Austin, TXJuly 2020 to January 2021• Served as the conservator of the child legally responsible for a child's welfare while in care of CPS(Child's Protective Services).• Gathered information regarding child safety via interviews and investigations, implemented safetyplans for Guardian of child, removed children from their homes in order to protect them, testifying incourt• Establishing Family Plan of service with parents, ensuring parents participate in classes of domesticviolence, drug abuse courses, psychological exams, and random drug testing

Juvenile Detention Officer ITravis County Juvenile Probation Department - Austin, TXJune 2019 to April 2020• Facilitate group discussions, providing counsel and working with professionals on treatment for juvenileoffenders.• Teach problem-solving skills, behavioral management and accountability; and make observations tosupervisors on the behavioral and functional progress of juvenile offenders. Provide transportation andlegal documentation on extradition and jurisdiction cases.• Ensure facility security by routinely inspecting buildings, living quarters of juvenile facility and inspectedmail packages for contraband.• Monitor inmates who have a special risk or security status and enforce facility rules and regulationsDocument and report disruptive or disturbing behavior and security breaches.

Flex Security OfficerSecuritas Security Services USA, Inc - Austin, TXMarch 2017 to May 20191. Travel to different sites to perform security services• Including patrols in vehicles, gate guard, interior and exterior patrols on foot• Greet guests/visitors and employees at the doors• Perform daily office log on issues such badges to visitors and outgoing mail etc.• Various sites include Amazon, Applied Material Austin Texas, TECO Austin Texas, 100 Congress area

Ammo Specialist Driver of HEMTT A4 Cargo Vehicle, and MLRS Launcher DriverM13Field Artillery - Fort Hood, TXJuly 2009 to July 2013- Fort Hood, TX July 2009 to July 2013• MLRS (Multiple Lunch Rocket System) Ammo Specialist Driver of HEMTT A4 Cargo Vehicle, and MLRSLauncher Driver M13• Handled expensive technical equipment, included routine handling of delivering rockets, loading,unloaded rockets, delivering rockets operating a crane from HEMTT A4 Cargo Vehicle• Patrolled areas and allowed restricted area access for authorized personnel.• Managed receipt, storage and issue of ammunition processes providing manifest of said cargo• Held Secret Security Clearance, Completed Combat Life Saver Course, Weapon qualified M-16/M-230Grenade Launcher, 240-Bravo• End of service, July 2013 with an honorable discharge