Bradley Burr Email and Phone Number
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I am a business analyst with extensive experience in reporting analysis, requirements analysis, process improvement, problem management, major incident management, and incident management. I have my Certified Systems Administrator certificate for ServiceNow. I have significant work history in Crystal Reports, Tableau, the Atlassian suite including JIRA, and the Microsoft Office suite including expertise in Excel. I've been responsible for administering multiple processes in ServiceNow, including expertise in implementing Performance Analytics from the ground up at multiple companies.
Healthequity
View- Website:
- healthequity.com
- Employees:
- 405
-
Senior It Service Management AnalystHealthequity May 2023 - PresentRochester, New York, United StatesIn my current role, I serve as process owner for several elements of ITSM including incident, major incident, reporting, and SLA. I have implemented Performance Analytics across our tech organization. I am directly involved with ongoing innovation within our instance of ServiceNow. I also function as a reporting analyst, data integrity analyst, occasional change analyst, and assist with problem management. -
Submissions JudgeOverclocked Remix, Llc Jul 2019 - PresentAs a judge at OCRemix, I work to evaluate submissions against the site's quality guidelines and provide feedback to submitting artists. I have voted on over a thousand submissions since starting at this position, at a rate of close to twenty evaluations a month over a 5+ year period. -
Sole ProprietorFreelance Custom Computing Dec 2007 - PresentI build and troubleshoot custom computers, servers, and other technology as a side job. I have an extensive knowledge of current computer hardware in both the personal and enterprise domains, and am comfortable working with systems ranging from HTPC set-top boxes to large-scale render farms.
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Reporting & Tools EngineerPaychex Jun 2018 - May 2023Rochester, New York, United States -
Problem Analyst / Major Incident ManagerPaychex Jun 2016 - Jun 2018Rochester, New York, United States -
Incident AnalystPaychex Jun 2013 - Jul 2016Rochester, New York, United States -
Hr Online RepresentativePaychex Oct 2011 - Jun 2013Rochester, New York, United States -
Computer Repair TechnicianBatavia Computer Center Feb 2011 - Apr 2011Batavia, New York, United States
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Service Support RepresentativeUnisys Sep 2010 - Feb 2011 -
ComposerNovo Interactive Dec 2008 - Jan 2011 -
ComposerRogue Pirate Ninja Interactive, Llc Oct 2008 - Dec 2010
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Graduate AssistantshipIthaca College Aug 2008 - May 2010
Bradley Burr Skills
Bradley Burr Education Details
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M. Mus -
B. Mus
Frequently Asked Questions about Bradley Burr
What company does Bradley Burr work for?
Bradley Burr works for Healthequity
What is Bradley Burr's role at the current company?
Bradley Burr's current role is Business Analyst | ITSM Specialist | Reporting and Metrics.
What is Bradley Burr's email address?
Bradley Burr's email address is bb****@****hex.com
What is Bradley Burr's direct phone number?
Bradley Burr's direct phone number is +181473*****
What schools did Bradley Burr attend?
Bradley Burr attended Ithaca College, Houghton University.
What are some of Bradley Burr's interests?
Bradley Burr has interest in Classical Music, Digital Media, Music Creation, Electronic Music, Composing, Saxophone, Computer Technology, Computer Hardware, Singing, Ultimate Frisbee.
What skills is Bradley Burr known for?
Bradley Burr has skills like Composition.
Who are Bradley Burr's colleagues?
Bradley Burr's colleagues are Frances Tucker, Tenisha Derrough, Brad Newbold, Alycia Nordberg, Nina Scofield, Amanda Solomon-Johnson, Alison Gomes.
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