Brad Cook Email & Phone Number

Brisbane, Australia

• Provide proactive Deal registrations of all EMC opportunity’s Nationally utilising vendor specific tools
• Work closely with Data#3 Solution Architects to ensure accurate Configuration checking and pricing of EMC Solutions
• Liaise with EMC stake holders and business units to ensure best EMC deal pricing
• Take ownership and be quality aware of the ordering and procurement of EMC Solutions
• Understand adhere to Data#3’s compliance to EMC procurement contracts and SOAs
• Assist Data#3 National CSR team with the preparation of EMC product quotes

Brisbane, Australia

Brisbane, Australia

• Sales Operations
• Supporting up to 6 local BDM/Account Executives with the preparation of quotes and proposals for customers.
• Directly liaising with both suppliers and vendors to prepare pricing for customers directly
• Responsible for the registration of all special pricing requests and deal registrations with vendors. Ensuring these registrations are either extended or re-registered prior to them expiring.
• Ensuring all information is provided and accurate for the placement of direct orders with EMC and HDS as well as the placement and management of these orders.
• Working directly with vendor representative on large opportunities and ensuring configurations and pricing are correct.

Brisbane

• Procurement Officer /Internal Account Manager
• Working with both the Account Executive and senior management on both existing key managed services accounts and developing new business.
• Working with the Account Executive as well as suppliers and vendors to develop marketing campaigns and events.
• Prepare quotes in the companies existing quoting and financial system, TigerPaw, and manage the procurement of customer requirements.
• Working with the accounts department to ensure all suppliers are paid in a timely manner and ensure any invoicing issues, either supplier or customer, are resolved.
• Ensure all hardware and software maintenance renewal quotations are provided to customers within a timely manner and followed up.

Brisbane

• Procurement Officer
• Supporting up to 6 local BDM/Account Executives as well as assisting with requests from BDM/Account Executives in other states.
• Responding to request lodges with the internal SharePoint request system in a timely manner and preparing quotes via the companies quoting tool ITQuoter
• Liaising directly with key customer contacts and unsure their requirements are meet and they are provided with all relevant information either from myself or other departments within the company in a timely manner.
• Work closely with the sales team and senior engineering team to develop proposals and bid documents for customer tender responses
• Liaise with vendors and suppliers to obtain special pricing for customer requirements.

Brisbane, Australia

Brisbane, Australia

• Responsible for supporting up to 6 sales staff with the preparation of quotes via the companies quoting system ITQuoter.
• Directly liaising with customers on their product requirements, hardware and software, providing assistance and recommendations on what will best suit their needs.
• Management of customer software and hardware maintenance renewals via supplier and vendor annuity portals.
• Responsible for all product orders (Hardware and Software) placed with suppliers & vendors via the companies financial system JIM2
• Maintaining the relationship with all suppliers and vendors to ensure the company always received the best possible service and price.
• Growth of profit/margin from product sales.

Brisbane, Australia

• Responsible for the day to day operation and support of all Praxa’s local systems and infrastructure. This involved supporting 220 staff across 3 sites within Brisbane providing both remote and on-site support.
• Responsible for all internal projects. This included preparing budgets and justification/business case to be presented to Senior Management for approval. These projects would either be completed by me or with me.
• Maintaining the accuracy of the Internal Quality Management System (QMS). This meant working with management from different sections of the business to create and modify policies and procedures to ensure the smooth.
• Ensuring all internal system documentation was up-to-date and meets the standard required for ISO 9001 certification.
• This role became more of a management position an addition junior support person was employed. This person reported directly to me on a daily basis. When needed, I would also have senior engineers reporting to me in.
• Development of a Disaster Recovery and Business Continuity Plan for the local systems.Achievements Successful completion of an SOE Rollout for Queensland Rail Successful completion of an SOE Rollout for Livingston.

Brisbane, Australia

• Support Centre Consultant
• Scheduling of tasks to be completed at customer sites. This included system outages for maintenance, Backup & recovery tasks.
• Ensure all support calls were dealt with in a timely manner and within the SLA’s for each specific customer.
• Support calls were escalated to the relevant 2nd and 3rd level support team as required.
• Address any issues raised by customer with the level of service they received. Computer Operator
• Responsible for the operation and maintenance of Mincom’s Facilities Management customers whose computer systems were located in Mincom’s office.

Brisbane, Australia

• Scheduling and running of jobs on a Digital VAX system for the processing seismic surveying data requested by the company’s customers.
• Working 12 hours shifts

Diploma, Computer Operations

Education record

Education record