Brad Cook Email & Phone Number

Brisbane, Australia

• Provide proactive Deal registrations of all EMC opportunity’s Nationally utilising vendor specific tools• Work closely with Data#3 Solution Architects to ensure accurate Configuration checking and pricing of EMC Solutions• Liaise with EMC stake holders and business units to ensure best EMC deal pricing• Take ownership and be quality aware of the ordering and procurement of EMC Solutions• Understand adhere to Data#3’s compliance to EMC procurement contracts and SOAs• Assist Data#3 National CSR team with the preparation of EMC product quotes• Manage vendor price changes and re-issuing of quotations• Develop and maintain close working relationships with the appropriate business stake holders• Aide in the development of processes to maximise business opportunities for Data3• Maintain awareness of emerging EMC technologies and skills• Build and maintain valuable relationships with key individuals with Data#3’s designated distributors• Contribute to the development of EMC product and services offerings• General administrative support where required to assist Sales Support for EMC Process• Assist in issue resolution such as goods returns, warranty and post-sales support requirements for customers and Data#3 Product when and if required• Provide accurate EMC quotations within acceptable and agreed timeframes• Uphold and adhere to Data#3’s core values, guidelines, policies and procedures• Take on any additional duties as requested by your manager in line with Business Unit objectives• Represent Data#3 in a professional manner and provide excellent customer service to our internal and external customers.

Brisbane, Australia

Brisbane, Australia

Sales Operations• Supporting up to 6 local BDM/Account Executives with the preparation of quotes and proposals for customers.• Directly liaising with both suppliers and vendors to prepare pricing for customers directly• Responsible for the registration of all special pricing requests and deal registrations with vendors. Ensuring these registrations are either extended or re-registered prior to them expiring.• Ensuring all information is provided and accurate for the placement of direct orders with EMC and HDS as well as the placement and management of these orders.• Working directly with vendor representative on large opportunities and ensuring configurations and pricing are correct.• Assisting our Solution Architects with preparing scopes of works for customer projects. Providing pricing and configuration assistance and liaising with vendors and suppliers to obtain special pricing when required.• Build and maintain relationships with key contacts within suppliers and vendors. • Working with the accounts department to ensure suppliers are paid in a timely manner as resolve any issues that may delay these payments. Also working to resolve any customer related issues that may delay payment of our invoices.• Working closely with the sales manager to ensure the smooth day to day operation of the sales team so they can remain focused on their targets and customers.Achievements • $275K per annum Microsoft Open Value licensing deal with key account.• Reducing quote turnaround time from days to hours by streamlining processes.• Received staff award in 2011 for commitment of time, support and inspiration.

Brisbane

Procurement Officer /Internal Account Manager• Working with both the Account Executive and senior management on both existing key managed services accounts and developing new business. • Working with the Account Executive as well as suppliers and vendors to develop marketing campaigns and events.• Prepare quotes in the companies existing quoting and financial system, TigerPaw, and manage the procurement of customer requirements. • Working with the accounts department to ensure all suppliers are paid in a timely manner and ensure any invoicing issues, either supplier or customer, are resolved. • Ensure all hardware and software maintenance renewal quotations are provided to customers within a timely manner and followed up. • Responsible for any customer product returns and liasing with vendors and suppliers to have the product repaired or replaced. • Develop a business case to replace TigerPaw as the companies quoting tool with ITQuoter. Working with both senior management and key departments within the business to ensure ITQuoter would meet or exceed all requirements.Achievements • The implementation of ITQuoter and the companies quoting and purchasing tool.• Working with AACo Management on providing options for an SOE rollout in rural Qld & NT. • Assisting Gallagher Bassett with providing services during the NZ Earthquake

Brisbane

Procurement Officer • Supporting up to 6 local BDM/Account Executives as well as assisting with requests from BDM/Account Executives in other states.• Responding to request lodges with the internal SharePoint request system in a timely manner and preparing quotes via the companies quoting tool ITQuoter • Liaising directly with key customer contacts and unsure their requirements are meet and they are provided with all relevant information either from myself or other departments within the company in a timely manner. • Work closely with the sales team and senior engineering team to develop proposals and bid documents for customer tender responses • Liaise with vendors and suppliers to obtain special pricing for customer requirements. • Develop and maintain relationships with key vendor and supplier contacts to ensure the company always receives the best possible services and pricing. • Ensure all orders are processed within a timely manner and sales and projects teams are kept up-to-date with any possible delays or issues.• Assisting the engineering team to resolve any issues they may have with products delivered for projects and assist in the timely replacement or repair.Achievements • Working as part of the transition team to integrate S Central systems and customers into Brennan IT. • $250K+ Annual Microsoft Licensing deal with Key Account.

Brisbane, Australia

Brisbane, Australia

• Responsible for supporting up to 6 sales staff with the preparation of quotes via the companies quoting system ITQuoter. • Directly liaising with customers on their product requirements, hardware and software, providing assistance and recommendations on what will best suit their needs. • Management of customer software and hardware maintenance renewals via supplier and vendor annuity portals. • Responsible for all product orders (Hardware and Software) placed with suppliers & vendors via the companies financial system JIM2• Maintaining the relationship with all suppliers and vendors to ensure the company always received the best possible service and price.• Growth of profit/margin from product sales.• Resolve issues with the delivery of product and the return of any faulty or incorrectly ordered products. • Work closely with the Accounts Department to ensure key suppliers are made aware of any large deals that would have the potential to impact our credit limit.• Negotiate special pricing with suppliers and vendors for marketing campaigns being run by the Queensland branch.• Work with the sales team on proposal and tender documents to ensure all pricing is correct and configurations are accurate. Achievements  Signing Aviation Australia to a Managed Services Agreement Sale of IBM SystemP to WatPac Pty Ltd (Brisbane) Infrastructure refresh and office relocation for WatPac Pty Ltd (Brisbane) Infrastructure refresh for WatPac NSW Pty Ltd Clariti office relocation March 2003 S Central Office Relocation July 2008

Brisbane, Australia

• Responsible for the day to day operation and support of all Praxa’s local systems and infrastructure. This involved supporting 220 staff across 3 sites within Brisbane providing both remote and on-site support. • Responsible for all internal projects. This included preparing budgets and justification/business case to be presented to Senior Management for approval. These projects would either be completed by me or with me supervising a project team of up to 4 engineers.• Maintaining the accuracy of the Internal Quality Management System (QMS). This meant working with management from different sections of the business to create and modify policies and procedures to ensure the smooth operation of the business. As Praxa was ISO 9001 certified it was critical that these policies and procedures where kept up-to-date so that the company maintained this certification.• Ensuring all internal system documentation was up-to-date and meets the standard required for ISO 9001 certification.• This role became more of a management position an addition junior support person was employed. This person reported directly to me on a daily basis. When needed, I would also have senior engineers reporting to me in relation to internal support issues which had been escalated to them for completion.• Development of a Disaster Recovery and Business Continuity Plan for the local systems.Achievements Successful completion of an SOE Rollout for Queensland Rail Successful completion of an SOE Rollout for Livingston Shire Council Praxa Office Relocation in September 2000 Internal systems successfully passing an ISO 9001 Audit annually

Brisbane, Australia

Support Centre Consultant• Scheduling of tasks to be completed at customer sites. This included system outages for maintenance, Backup & recovery tasks.• Ensure all support calls were dealt with in a timely manner and within the SLA’s for each specific customer. • Support calls were escalated to the relevant 2nd and 3rd level support team as required.• Address any issues raised by customer with the level of service they received. Computer Operator• Responsible for the operation and maintenance of Mincom’s Facilities Management customers whose computer systems were located in Mincom’s office.• Running specific jobs on customer systems to meet the requirements and SLA’s of the FM Agreements.Achievements Citrix Metaframe implementation for Rail Access Corporation – Sydney MIMS Implementation for Freight Corp – Sydney  GERS Implementation for Vox Retail Group – National  Citrix Metaframe implementation for Rio Tinto Coal – Hunter Valley Building the Support Centre from a team of 3 to a team of 15 people

Brisbane, Australia

• Scheduling and running of jobs on a Digital VAX system for the processing seismic surveying data requested by the company’s customers.• Working 12 hours shifts

Diploma, Computer Operations

Education record

Education record