Bradley Dailey Email & Phone Number

Chicago, IL, US

Louisville, KY, US

• Build and maintain deep understanding on PAI Cash Operations and technology that supports. Learn lean methodology and leverage this approach for analysis and problem solving.
• Identify and implement changes in how cash is managed to reduce cost of cash by 20%annually, without impacting service quality - once transition period is complete. CoachCash Team on how to assess and continuously.
• Review security incidents, analyze for trends based on geography, location type etc –implement cash reductions to reduce impact of the risk.
• Create a vision and plan for Cash Operations (CIR – continuous improvement roadmap)focusing on:Reducing downtime, especially for higher dispense ATM’s – throughbetter planning (PPP), improved monitoring, faster EC and.
• Report to senior management on the progress of various teams on their improvementjourneys, providing recommendations on strategic opportunities and organizational gaps

Louisville, KY, US

• Oversee day to day Cash Services, by providing training and support to Cash Services team.
• Assign and schedule team to cover certain geographies and time periods.
• First escalation point, where missed loads are not getting addressed in timely manner.
• Monitor data and KPI's, then provide guidance to team to improve performance of this function.
• Maintain regular review with various armored carriers and other Cash Management functions, to create accountability for SLA's.
• Manage communication to Management and key customer stakeholders, holding team accountable for key goals.

Louisville, KY, US

• Forecast future cash load amounts for ATMs
• Place cash orders with funding bank
• Coordinate pickup and delivery of cash from correspondent banks to vault branches
• Optimize bailment usage and cash loads
• Analyze cash cycle to optimize cost
• Coordinate cash load schedules with vault branches

Charlotte, North Carolina, US

• Admin for ICM (Integrated Currency Manager)
• Functioned as Project Manager on ATM Replacement Project for Cash Support
• Managed cash levels for ATM Vaults
• Trained colleagues on ICM for day to day activities
• Prepared and delivered reports for different areas of the bank for management review.

Milwaukee, Wisconsin, US

• Supervised a team of 4 employees and assisted them to perform multiple tasks. Coordinated with product management, developers, QA and other team members to effectively resolve product related issues.
• Actively responded to high level support calls, lead customer status calls and provided 24/7 on-call and after hour application and operations system monitoring service support.
• Collaborated with customers and technical staff to resolve problems with software and responded to suggestions for improvements and enhancements. Directly reported to the Client Services Director regarding all affairs.

Birmingham, Alabama, US

• Functioned as Project Manager handling all affairs of iCom project and rolling out to branches as well as administered iCom, Cash Monitoring system.
• Skillfully developed and maintained system data and parameters; critically analyzed batch process logs to verify data imports; coordinated technology team and/or service providers for the swift resolution of data issues.
• Prepared and delivered reports for different areas of the bank for management review.

Charlotte, NC, US

• Monitored cash flow of branch as well as of corresponding banks. Coordinate with investment managers and manage everyday surplus cash flow. Managed disbursement accounts to make vendor payments.
• Maintained records for bank accounts and related activities. Evaluated all bank charges to ensure accuracy on monthly basis. Oversaw and resolved all pertinent issues for bank.

Charlotte, NC, US

• Delivered continuous support in development and maintenance of the compliance risk management monitoring program. Notified with deficiencies and facilitated management with constructive recommendations.
• Issued written risk management reports to compliance management after reviews were completed. In charge of conducting Reg CC, Reg E, and Reg Z audits also assisted in Fair Lending and Fair Credit Reporting Act audits.