System Services Representative
Current-Responsible for on-site installation, maintenance, and repair of IBM and multi-vendor systems and components, including hardware, networking products, software, and operating systems.-Primary technical interface to clients for the coordination of hardware and/or software support.-Advise clients of preventive maintenance, configuration, operation, and environmental factors that may impact product performance or impair the client's IT operation—also performing service activities such as systems assurance, installation planning, account management, systems-level problem determination, discontinuance, and relocation of IBM and non-IBM systems and products.