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Bradley Gooch is listed as Communication | Customer Satisfaction | Team Leadership | Training & Coaching | Entrepreneurial | Call Centers | Customer Service | Sales & Marketing based in Indianapolis, Indiana, United States. AeroLeads shows a matched LinkedIn profile for Bradley Gooch.
Bradley Gooch previously worked as Senior Communications Specialists at Indiana University Health and Entrepreneur / Owner at Barnhart Gooch Design. Bradley Gooch holds Completed Coursework: Telecommunications, College Of Arts And Sciences, Telecommunications, College Of Arts And Sciences from Indiana University Bloomington.
As a communication specialist with over 20 years of experience, I have developed and delivered effective training, service, and sales strategies for various organizations and clients. My core competencies include communication, coaching, problem solving, interpersonal skills, and entrepreneurial thinking.In my most recent role as a senior communications specialist at Indiana University Health Physicians, I facilitated access and resolution for patients and physicians seeking referrals and consultations within the IU Health organization. I also explained policies, reviewed health information, scheduled appointments, and communicated with clinic staff and nurse triage. I enjoyed working cross-functionally on strategic and purpose-driven assignments, and having ownership and accountability over work outcomes. I am passionate about providing exceptional customer service and satisfaction through strong listening and problem-solving skills.
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Indianapolis, Indiana, United States
Indiana University Health Physicians, a division of IU Health. Facilitated consultations, referrals, admissions, and appointments for physicians seeking access to the IU Health organization. Responsible for explaining policies of the organization and department, providing general information, reviewing health information, scheduling appointments.
Co-owner of design studio accountable for all operations of business to ensure growth and competitiveness. Developed and implemented marketing and promotional strategies. Served key corporate event clients, including Indy Star, NCAA, and Roche.
Facilitated training courses for new hire staff. Skillfully engaged learners using adult learning principles and group facilitation best practices. Evaluated training effectiveness and continuously adjusted course content and delivery style to maximize impact.
Provided customer support and account servicing for RCI members. Generated sales through initializing transactions and utilizing proper closing techniques.
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Bradley Gooch is listed as Communication | Customer Satisfaction | Team Leadership | Training & Coaching | Entrepreneurial | Call Centers | Customer Service | Sales & Marketing.
Bradley Gooch is based in Indianapolis, Indiana, United States.
Bradley Gooch has worked for Indiana University Health, Barnhart Gooch Design, and Resort Condominiums International.
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Bradley Gooch holds Completed Coursework: Telecommunications, College Of Arts And Sciences, Telecommunications, College Of Arts And Sciences from Indiana University Bloomington.
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