Bradley Hendrich Email & Phone Number

Sioux City, Iowa

Exhibited calm, clear-headed leadership while overseeing sales & office staff of ~12 professionals at Greenberg’s Jewelers flagship store in Sioux City, Iowa. - Managed all aspects of running a $3,000,000+ per year retail jewelry store.- Created and implemented employee product/sales training and security procedures. - Managed staff of twelve individuals performing various sales, customer service, inventory control, accounting, repair, and quality control and housekeeping functions. - Actively eliminated high employee turnover by methodically recruiting, motivating, training and managing a high performance, experienced sales staff resulting in an effective and loyal team. - Oversaw and resolved any and all customer service issues. - Organized and promoted large volume special sales events.

Hays, Kansas

Master Jeweler Gemologist for Kuhn’s Diamond Jewelers in Hays, Kansas, a full-service family owned jewelry store with over 87 years in the industry. Demonstrated expertise in Custom Design (view my designs), Sales, Jewelry and Watch Appraisals, Jewelry Repairs, Basic Watch Repairs, Loose Diamond and Gemstone Purchasing, Scrap Jewelry Evaluation and Purchasing, and Website Design. Exceptional experience and skill in diamond and gemstone purchasing. Additional expertise with Servers and Computers, Credit Card Terminals, Security Cameras, and Software Applications.

Hays, Kansas

Designed and developed Print Advertisements, Product Catalogs, and Corporate Websites. Maintained company’s server, computers, (Macs and PCs), and software programs. Trained employees on new equipment and applications. Leveraged experience and skill in Product Photography, Instructional Videos, and Web Marketing.

Lyndhurst, Ohio

Oversaw sales staff of ~15 professionals at two locations. Expertly managed U.S. distribution of Swiss watch line to other stores throughout the United States.Skillfully negotiated U.S. distribution rights of Bathys Hawaii Dive Watches; oversaw all distribution across U.S., Canada, and the Caribbean.Excelled as employee with highest sales volume throughout tenure; maintained 35% of overall store sales (overall store sales averaged $6M annually).Leveraged extensive experience in high-end luxury jewelry and swiss watch sales and purchasing. Notable work in Swiss Watch Brands including Harry Winston, Ulysse Nardin, Breitling, Franck Muller, Blancpain, and Bell & Ross; and Jewelry Brands including Simon G, Jewels by Star. and Jose Hess.

Cleveland/Akron, Ohio Area

Excelled as a Master Jeweler Gemologist at corporate offices in Akron Ohio. Worked at various stores around Northeast Ohio area. Exhibited superior attention to detail in jewelry repair.Provided vision and guidance through custom jewelry design and gem identification while remaining focused on high-quality customer service.

Graduate Jeweler Gemologist, Jewelry Manufacturing/Gemology

Activities and Societies: GIA Alumni Association

High School Diploma, General Studies