Brad Hendrix Email & Phone Number

Milwaukee, Wisconsin, United States

Assistant Director - Learning Strategy is a key role within the Field Learning and Development function responsible for overseeing and delivery of the learning and development strategy and initiatives. I work closely with the stakeholders from multiple business areas to identify training needs, design and deliver effective learning programs, and measure their impact on employee performance and organizational goals. I also lead a team of designers and collaborate with subject matter experts to ensure the implementation of high-quality learning solutions.Key responsibilities include:• Lead a hybrid team of designers responsible for the design and delivery of trainingprojects and programs, ensuring alignment with organizational goals and employeedevelopment needs.• Developing and executing programs for key organization training initiatives inLeadership Development for various leadership levels, right-sized DEI training forfield offices, and Financial Acumen for business leaders.• Developing, testing, and refining a streamlined intake process for the learning anddevelopment leadership team to ensure the team can show up as consultants andlearning experts with business partners rather than only offering support and service.• Led the implementation of project management software for the broader learningand development team, driving change management efforts and communication ofthe software rollout.• Created and led the rollout of monthly leader listening sessions to boost employeeengagement across the division with open dialogue between senior leaders andteam members on a variety of topics submitted by the team members.

Milwaukee, Wisconsin, United States

Menomonee Falls

Multi-functional role which incorporates project management, graphic design, design of learning content and activities, consultation, facilitation and presentation. Responsible for design, creation and revision of 3-4 large scale projects at any given time effecting 100,000+ associates while maintaining budgetary and business need constraints. I use AGILE & ADDIE design processes with adult learning principles to design high-quality and relevant training experiences in the form of eLearning, instructor-led training, informal training and micro learnings. I am responsible for designing digital and print media including course marketing collateral, training collateral such as facilitator and participant guides, and social media content.My role requires that I effectively and efficiently manage project teams which are responsible for the design, creation and implementation of learning projects of all sizes and scopes which impact the entire organization. And I regularly facilitate instructor-led training, business and team meetings, and presentations to senior leaders and executive team.

Milwaukee, Wi

As a Consultant with CPI, I assist customers with developing training and coaching implementation plans for client organizations of all sizes. This includes, as a large part of my role, a dedication to and planning for change management in client organizations and how to successfully execute plans in short and long-term. I also support the sales force as a subject matter expert of the industry and company, provide consultation to the reps and their clients for best practices and solutions. In this role, I travel occasionally to frequently across the US for on-site presentations, meetings, and consultation with business partners and clients. This role also requires frequent contract and bid writing and response which has become more central to the purchasing process for both small and large-scale training projects across all industries.

Milwaukee, Wisconsin

As a Global Professional Instructor (GPI), I was responsible for the preparation and facilitation of CPI training for large and small organizations across North America. Training programs consisted of between four and forty participants with an average group size of twenty. Training delivery consisted of facilitating standard, formalized training over the course of two to four days, as well as providing customized training tailored to an organization's specific needs. Skills that were heavily utilized included public speaking and presentation skills, creative problem solving, understanding and use of adult learning theories, ability to achieve buy-in from challenging participants, and alternative communication tools.Other duties and responsibilities included but were not limited to:· Frequent Travel (36+ weeks of the year, Monday-Friday)· Continuous professional development· Continuous maintenance of industry knowledge and subject matter· Frequent training competency and proficiency checks by management· Serving as a resource guide for training participants as well as colleagues· Provided ongoing support to customers post-training· Efficient and accurate completion of all training documentation· Conducted specialized consultation and presentation for customers· Achieve and maintain exemplary standards on behalf of the company as a "first impression," or "customer-facing" company ambassador

Indianapolis, In

Provided training for youth and their families in skill development that helped them improve their behavioral health functioning. Services were delivered in community and home based settings. Utilized strengths-based and evidenced-based curriculum and practices to improve the overall health and stability of children and family. Provided services to an average caseload of 8 - 11 families.• Provided crisis intervention/ emergency services• Developed and initiated crisis/safety plans with families on a regular basis• Completed all documentation and staffing communication within strict time limit• Developed and provided family and diagnosis-specific skills training and curriculum• Facilitated and trained clients in appropriate use of community resources• Continually assessed and evaluated client needs and progress toward treatment goals• Attended all court hearings to update court/referral sources on client/family progress toward plan goals• Consistently met or exceeded agency productivity/revenue goals• Communicated extensively and consistently with referral sources regarding treatment and progress• Maintained training and continuing education standards as required by agency

Juvenile Services Center Star Unit, Noblesville, In

Fulfilled general security duties as pertains to the corrections environment. Simultaneously worked with each Juvenile in one-on-on and group settings, developing strengths and treatment work with the goal of “rehabilitation” into society. Provided basic (unlicensed) counseling and support to Juveniles requiring it. Worked closely with substance abusers and recovering substance abusers.• Follow strict safety and security procedures• Help residents with substance abuse treatment work, home, and family issues• Counsel residents as warranted• Follow residents’ rigid treatment and education schedules• Create and implement group “life skills” (treatment work)• Discipline residents as needed, following strict disciplinary guidelines• Follow requests and requirements from probation department and supervisory staff• CPR Certified per State Facility Requirements• Trained in basic defensive tactics per State Requirements

Indianapolis, In

Performed general management duties, including but not limited to staff management, customer service, daily reports, and fleet management. Provided and strove to improve excellent customer experience.• Managed and coordinated staff of thirty-plus associates per shift• Staff discipline, counseling, and rewards• Maintained constant awareness of company policy and standards updates• Multi-tasked between several different departments of operations

Indianapolis, Indiana

Performed general management duties related to sales management, but primarily directed, managed, staffed, and organized all aspects of store logistics including organization, layout, data integrity, and product/supply management.• Received two promotions• Provided and exercised outstanding and attentive costumer service• Hired, trained, and counseled/couched staff of approximately twenty associates• Maintained loss prevention standards and procedures• Developed and facilitated weekly staff meetings• Maintained constant awareness of company information updates• Established and surpassed sales goals• Kept store appearing “full” and organized as per company guidelines