I serve as the primary point of contact for three major clients, overseeing all aspects of technical solution development, expectation management, and relationship building. I effectively manage client expectations and project timelines by utilizing the Kanbanize project management platform. Throughout the project lifecycle, I drive client engagement, handling a diverse array of tasks, including survey development, testing, client review, survey distribution, data reporting, and analysis.

I uilized SPSS coding syntax to efficiently clean and structure raw data, resulting in the creation of robust, easily interpretable tables. Additionally, I collaborated closely with clients, identifying reporting requirements and developing automated solutions using Visual Basic code. These solutions significantly reduced labor-intensive processes, providing clients with streamlined, single-click functionality for their reporting needs

I created efficient and adaptable surveys in Qualtrics, which facilitated cohesive data collection and reporting for clients. I leveraged JavaScript to achieve extensive customization, ensuring surveys met the highest standards of personalization. Additionally, I employed branch if/then logic to design dynamic survey flows that adjusted based on respondent choices.

Managed a series of food carts owned by Prestige Worldwide. Trained new employees, planned events, and coordinated business functions. Networked and developed relationships with local business