Senior Compliance And Controls Lead
CurrentIT Governance lead supporting the development of First Line of Defence GRC programs.
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Bradley J. is listed as Senior Compliance and Controls Lead at First West Credit Union, a with 420 employees, based in Greater Vancouver Metropolitan Area, Canada. AeroLeads shows a matched LinkedIn profile for Bradley J..
Bradley J. previously worked as Business Consultant at Telus and Client Service Manager at Telus. Bradley J. holds Bachelor Of Science In Applied Computer Science (Bscacs), Computer Science from British Columbia Institute Of Technology.
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Bradley J. is a Senior Compliance and Controls Lead at First West Credit Union. Colleagues describe him as "I had the privilege of collaborating with Bradley on a mission to implement ITSM processes at TELUS Business, and I must say, it was an outstanding experience. Bradley truly excelled in refining and designing the processes and policies that were crucial to our project's success. In my role as the adoption lead, I closely worked with Bradley to ensure the smooth integration of these processes and best practices, and I couldn't have asked for a better partner. Bradley's positivity and "can-do" attitude were infectious and played a significant role in our remarkable progress. His skillful management of stakeholders and their expectations was pivotal in driving the project forward. I wholeheartedly recommend Bradley not only for his expertise in ITSM and ServiceNow but also for his professionalism and strong work ethic. I eagerly look forward to the possibility of working together again in the future. Bradley is a true asset to any team and project." and "I've spent a lot of time working for and alongside people. Many of whom I can re-call their name, but not much else aside that we clocked in and out at the same time. Bradley is not one of those people. The time I've spent collaborating with him has been one of the most exciting and motivating stages of my young career. His passion for knowledge and understanding of things yet uncovered rub off on you. Leaving you to have conversations of possibilities and resolutions. He has been a truly reliable colleague and friend; one I've had the privilege to see grow both as an individual and professional. His skill set elevates him to the top of the list when deciding on who joins your team. What he doesn't know, he works on endlessly until he reaches expert levels of comprehension. In short, he is curious enough to innovate, brilliant enough to seek advice from, and above and beyond professional to work with."
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IT Governance lead supporting the development of First Line of Defence GRC programs.
Vancouver, British Columbia, Canada
ITIL process owner leading the development and adoption of ITSM applications in ServiceNow.• Implemented ServiceNow application and modules by gathering business requirements and translating them into user stories for development.• Provided executive level recommendations based on market research and ITIL industry standards resulting in Organizational Change Management (OCM) initiatives.• Operationalized the Problem Management practice at enterprise scale and governed processes by preparing documentation such as process mapping, RACI stakeholder matrices and Standard Operating Procedures.
Vancouver, British Columbia, Canada
Service manager supporting cloud hosted applications and managed IT services. Portfolio of clients included government entities and nationally regulated financial institutions.• Provided on-call 24/7/365 IT Service Management support for Incident, Problem, Change, and Releases.• Oversaw the health of IT infrastructure by maintaining service levels resulting in continuous improvement and delivery of service offerings.• Maintained Payment Card Industry (PCI) and OSFI compliance by managing risk registers and preparing audit reports such as SOC 2, ISO 27001, CSAE, and other payment/cloud industry attestations related to GRC.• Managed projects related to the procurement of new services and prepared RFP, RFQ, and Statement of Work documentation.• Established business continuity by coordinating disaster recovery planning (DRP) and facilitated failover exercises in a multi-cloud environment with multiple vendors and MSPs.
Toronto, Canada Area
• Administered a rewards program for TELUS real estate development partners.• Collaborated with account managers to uphold and deliver on B2B MOU and MSA contract obligations.• Provided actionable insights via reporting and dashboards by leveraging BI tools Domo and Tableau.• Responsible for maintaining data integrity in the Salesforce CRM platform.
Vancouver, Canada Area
• Part of a dynamic sales team connecting customers to the TELUS product suite.
Other employees you can reach at firstwestcu.ca. View company contacts for 420 employees →
Jane Campbell
Colleague at First West Credit UnionCity Of Langley, British Columbia, Canada
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Carmen Huang
Colleague at First West Credit UnionGreater Vancouver Metropolitan Area, Canada
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Theresa Wei
Colleague at First West Credit UnionCanada
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Sofia Neumann
Colleague at First West Credit UnionLangley, British Columbia, Canada
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Josh Cucksey
Colleague at First West Credit UnionVernon, British Columbia, Canada
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Kathleen King
Colleague at First West Credit UnionCity Of Langley, British Columbia, Canada
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Gloria Rochon
Colleague at First West Credit UnionLadysmith, British Columbia, Canada
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Elma Fatema
Colleague at First West Credit UnionPenticton, British Columbia, Canada
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Sarah Cruickshank
Colleague at First West Credit UnionGreater Vancouver Metropolitan Area, Canada
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Kimberley Knight
Colleague at First West Credit UnionDuncan, British Columbia, Canada
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Quick answers generated from the profile data available on this page.
Bradley J. works for First West Credit Union.
Bradley J. is listed as Senior Compliance and Controls Lead at First West Credit Union.
Bradley J. is based in Greater Vancouver Metropolitan Area, Canada while working with First West Credit Union.
Bradley J. has worked for First West Credit Union and Telus.
Bradley J.'s colleagues at First West Credit Union include Jane Campbell, Carmen Huang, Theresa Wei, Sofia Neumann, and Josh Cucksey.
You can use AeroLeads to view verified contact signals for Bradley J. at First West Credit Union, including work email, phone, and LinkedIn data when available.
Bradley J. holds Bachelor Of Science In Applied Computer Science (Bscacs), Computer Science from British Columbia Institute Of Technology.
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