Brad Kelly Email & Phone Number

Wilmington, North Carolina, United States

Wilmington, North Carolina Area

I oversaw the rollout of NetSuite/Crafted ERP and managed day-to-day operations across the business. I had end-to-end supply chain responsibility. I built processes, SOPs, and automations. I made NetSuite customizations when necessary to support business processes.- Automated data sync between systems without API access- Built processes and SOPs to enable.

I applied my IT background to drive efficiencies for the inside sales department of a Tier 1 automotive supplier. I used automation tools to save time and standardize repetitive tasks. I worked with sales reps and customers nationwide to avoid supply interruptions and manage price changes.- Revamped spare parts forecasting for 6,800 globally-sourced.

I managed IT operations for a 150-person subsidiary of a global automotive supplier. I was responsible for the timely resolution of all US tickets, and for analyzing and adapting global standards and processes to the US market.- Interfaced daily with colleagues in multiple countries to design, test, and deliver IT solutions- Worked with a global team to.

Primary helpdesk technician. Processed tickets quickly, with a focus on fixing problems so they don’t recur. Documented troubleshooting steps and resolutions. Managed OS and software rollouts.- Assisted colleagues of varying technical skill levels in diagnosing and fixing IT issues- Assisted in troubleshooting EDI and VAN issues with the order desk.

Summer internship- assisted staff in resolving IT issues- set up computers and printers