Vice President Information Technology
Current
Sep 2021 - Present
AeroLeads people directory · profile
Brad Williams Email & Phone Number
Vice President Information Technology at San Diego Zoo Wildlife Alliance
at
San Diego Zoo Wildlife Alliance
1 work email found
@sandiegozoo.org
5 phones found area 858, 537, and 877
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President Information Technology at San Diego Zoo Wildlife Alliance
Location
San Diego, California, United States
Who is Brad Williams? Overview
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Quick answer
Brad Williams is listed as Vice President Information Technology at San Diego Zoo Wildlife Alliance at San Diego Zoo Wildlife Alliance, based in San Diego, California, United States. AeroLeads shows a work email signal at sandiegozoo.org, phone signal with area code 858, 537, 877, and a matched LinkedIn profile for Brad Williams.
Brad Williams previously worked as Vice President Information Technology at San Diego Zoo Wildlife Alliance and Director of Global IT Operations at San Diego Zoo Wildlife Alliance. Brad Williams holds Bachelor Of Science - Bs, Management Information Systems And Services from San Diego State University.
Company email context
Email format at San Diego Zoo Wildlife Alliance
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{first_initial}{last}@sandiegozoo.org
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AeroLeads found 1 current-domain work email signal for Brad Williams. Compare company email patterns before reaching out.
Profile bio
About Brad Williams
Transformative IT leader with experience across diverse IT functional areas. Proven track record of delivering cost effective global technology solutions to meet strategic business objectives. In-depth knowledge and application of emerging technologies, network infrastructure, mergers & acquisitions and enterprise applications. Recognized as a collaborative business partner that is customer focused, accountable and results oriented. Areas of expertise include:Specialties: • Program / Project Management • Process Improvement / ITIL / itSM • Quality Assurance / Compliance • Unified Communications • Systems Architecture / Integration • Infrastructure Design & Support
Listed skills include It Strategy, Integration, Management, Process Improvement, and 34 others.
Current workplace
Brad Williams's current company
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6 roles · 19 years
Brad Williams work experience
A career timeline built from the work history available for this profile.
Director Of Global It Operations
Aug 2020 - Sep 2021
Board Member
Current
2007 - Present
~19 yrs 5 mos
Director, It Global Operations & Engineering
- Direct all Global Customer Service functions. Transform the technology stack to directly align with business strategy. Managed the global operations and engineering team for IT end user services to over 15,000.
- Reorganized Petco service delivery model to exceed business objectives leveraging ITIL.
- New model consistently exceeds Customer satisfaction and SLA’s targets of 90%.
- Developed Policies and Procedures, Process documents, IT Knowledgebase that were used to implement Self Service support capabilities.
- Reduced Tier II / Tier III support by implementing a shift left program to move support from Engineers/Architects to the helpdesk resulting in a 20% reduction in support costs.
- Successfully built out and delivered Petco’s new multi-million-dollar corporate office in Rancho Bernardo. The two year project, was delivered on time and under budget with minimal impact on the 500+ users moving from.
Jan 2014 - Apr 2020
Senior It Management, It Global Client Services
Global Customer Service (Apr 2011 – December 2013)Directed all Global Customer Service Functions. Helpdesk, Deskside/Executive Support, IT Procurement, Audio Visual, Unified Communications and Software Compliance. Including: strategy development, project management, resource planning, budgeting, site build outs and continuous improvement initiatives..
Aug 2011 - Jan 2014
Associate Director, It Global Operations
Directed all IT department strategic, resource planning, budgeting and IT operations initiatives for the San Diego Site. Managed a global staff of over 20 individuals delivering cost effective IT services to 4000+ employees in over 50 countries. Maintained a $4M+ budget to ensure value added use of corporate funds. Overall responsiblility for San Diego IT.
Mar 2003 - Nov 2010
1 education record
Brad Williams education
-
San Diego State University
FAQ
Frequently asked questions about Brad Williams
Quick answers generated from the profile data available on this page.
What company does Brad Williams work for?
Brad Williams works for San Diego Zoo Wildlife Alliance.
What is Brad Williams's role at San Diego Zoo Wildlife Alliance?
Brad Williams is listed as Vice President Information Technology at San Diego Zoo Wildlife Alliance at San Diego Zoo Wildlife Alliance.
What is Brad Williams's email address?
AeroLeads has found 1 work email signal at @sandiegozoo.org for Brad Williams at San Diego Zoo Wildlife Alliance.
What is Brad Williams's phone number?
AeroLeads has found 5 phone signal(s) with area code 858, 537, 877 for Brad Williams at San Diego Zoo Wildlife Alliance.
Where is Brad Williams based?
Brad Williams is based in San Diego, California, United States while working with San Diego Zoo Wildlife Alliance.
What companies has Brad Williams worked for?
Brad Williams has worked for San Diego Zoo Wildlife Alliance, Classroom Of The Future Foundation, Petco Animal Supplies, Inc., Illumina, and Biogen Idec Inc.
How can I contact Brad Williams?
You can use AeroLeads to view verified contact signals for Brad Williams at San Diego Zoo Wildlife Alliance, including work email, phone, and LinkedIn data when available.
What schools did Brad Williams attend?
Brad Williams holds Bachelor Of Science - Bs, Management Information Systems And Services from San Diego State University.
What skills is Brad Williams known for?
Brad Williams is listed with skills including It Strategy, Integration, Management, Process Improvement, Enterprise Software, Project Management, Itil, and Leadership.
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