Bradley Petrella Email & Phone Number

Columbus, Oh, Us

- Manage an adult ESL program with 20 classes and 100+ students- Co-coordinate a small business accelerator program in Spanish - Act as my team's Salesforce client database expert

- Provided staff training and support through various phases of an agency-wide Salesforce database implementation, including analysis, design, testing, and implementation- Contributed to process improvements and technical solutions, as part of the Data Governance committee, with the goal of optimizing ease of use for staff, excellence in service to clients, and data integrity

- Led staff training during the rollout of a Salesforce-based client data system - Consistently developed new processes, including for managing client service requests with greater professionalism and efficiency- Served as the first point of contact in English and Spanish for most center visitors and calls.

Columbus, Ohio Area

• Applied research and observations of organizational behavior and program implementation to develop a sustainable system for evaluation and measuring program outcomes• Compiled the majority of a manual, including documentation of unique program features, to be used in aiding program replication

Columbus, Ohio Area

• Trained and supervised 3rd - 5th grade children in operating their own monthly dessert restaurant, as part of SON Ministries' entrepreneurial programming• Implemented improved system for assigning and managing volunteer roles for the program• Planned and led academic activities for 4th and 5th grade students and large-group recreational games for elementary children

• Reviewed and revised the victims’ rights toolkit website to enhance user friendliness• Translated communications between English and Spanish

Dayton, Ohio Area

• Assisted faculty and staff with human rights research projects• Communicated with partner organizations to compile data for statewide anti-human trafficking initiatives

• Achieved designation as Fair Trade university in only six months• Spurred university president's creation of Working Group for Fair and Ethical Sourcing• Provided recommendations to university administrators and a contracted vendor of the university on fair, ethical, and sustainable sourcing best practices• Developed coalition of student groups to ensure effective collaboration and long-term support for fair trade• Coordinated university administrators, faculty, community partners, and students for educational events

Hilliard, Oh

• Managed registration process and paperwork for 100+ families• Trained and directed new volunteers and supervised camp activities for children in K-8th grade• Collaborated with leadership team to plan and foster enriching, safe environment• Administered daily lunches and maintained precise records for Summer Food Service Program• Bolstered reputation of SON Ministries through blog posts and family relationship-building

Dayton, Ohio

• Utilized Spanish proficiency and basic Arabic to translate, foster communication with refugees• Established new partnership between CSSMV and local staffing agency• Devised new organizational system for refugee employment orientation• Crafted resumes and job applications and coached refugees on interview skills

Hilliard, Oh

• Selected by AmeriCorps to help non-profit (SON Ministries) with capacity building• Participated in training to support Summer Food Service Program

Hilliard, Oh

• Spoke about Teen Internship experience at SON Ministries fundraiser ($50,000+ was raised)• Volunteered for 100+ hours in both 2013 and 2014

Graduate Certificate, Nonprofit And Community Leadership

Bachelor Of Arts (B.A.), International Studies And Spanish; Concentration In Global Migration And Economic Development

Activities and Societies: President of New Abolitionist Movement Club, Member of University Working Group for Fair and Ethical Sourcing.

Spanish Language And Latin American Culture

San José, Costa Rica

Education record

Activities and Societies: Co-President of Spanish Club, Treasurer of Key Club, Senior Captain of Boys Volleyball Team, Spanish National.