Brad Miller Email & Phone Number

Canonsburg, Pa, Us

Mt Juliet, Tn, Us

Canonsburg, Pa, Us

Primary point of contact for entire organization for all IT issues; supporting 65 retail locations including 20 full-food service stores as well as corporate HQ. Responsible for all servers, switches, routers, desktops, laptops, netbooks, smart phones, etc.• Developer/driver of company-wide initiatives on SharePoint, PCI compliance, Nextiva, Spamtitan, and data security.• Migrated VMware 6.0 environment to 7.0• Collapsed Exchange server farm down to single server and migrated to O365• Management and enhancement of Cisco Meraki Cloud for VPN and firewall at all locations.• Upgraded all retail locations to new Ruby2/Commander POS (Verifone certified VASC Tech).• Manage and maintain Zoom VOIP Phone system.• Strategic leader and SME for all facets of retail technology across the organization • Supervision and management of Support Technicians.

Reynoldsburg, Ohio, Us

Manage and maintain servers, switches, net appliances and all infrastructure

· Primary point of contact for entire organization for all IT issues; supporting 75 retail locations, 15 Quick-serve restaurants plus corporate HQ. Responsible for all servers, switches, routers, desktops, laptops, netbooks, smart phones, etc.· Developer/driver of company-wide initiatives on SharePoint, PCI compliance, Spiceworks, and data security as well as SSRS custom report development.· Converted Windows 2000/2003 physical servers to 2008/2012 virtual servers using Citrix XEN VM technology. Converted Xen systems to VMware in 2015. Have also upgraded SQL 2005 to 2008 and then 2012 and Exchange 2003 to 2010 during the upgrades.· Manage and maintain Nortel Shoreware VOIP Phone system· Research and procurement of IT services and upgrades for entire organization* Supervision and management of Support Technicians

Columbus, Ohio, Us

Network Administrator 3/Infrastructure Specialist 2・ Responsible for maintaining and supporting desktops, laptops, servers, printer, routers and switches ・ Team Leader/Developer for Agency-wide SharePoint initiative and Endpoint Encryption・ Point of contact for entire Developmental Center for all end-user issues·

New Concord, Ohio, Us

・ Field end-user support calls, provide tier 1 and tier 2 technical support ・ Traveling nationwide to long-term care facilities to perform facility-wide installations and multi-day trainings (one-on-one and classroom)・ Maintaining VOIP Phone system and voice mail systems・ Implementation Project Manager and direct liaison to corporate customers and larger medical supply and nursing home chain providers・ Maintain all servers and desktops as well as network security/AntiVirus・ Develop web parts, web portals and SQL back-end .net database applications (local and web-based)

Troubleshooting and repair of desktop computers, servers, and networks.Web Design and deploymentBuilding and staging of new desktops, laptops and serversEnd-user technical support via telephoneFront of stores direct sales and service

Supervised Front Desk/Maintenance/Housekeeping staff. Hands-on management of all operational aspects of the hotel. Assisted GM in creation of budgets, forecasts, marketing campaigns, etc