Bradley Schaub Email & Phone Number

Lombard, Il, Us

• Development and implementation of drop process improvement aimed at reducing compliance risk and overall drop backlog. This resulted in an 80% reduction in outstanding files as well as average processing time reduction of 20 days. • Development and implementation of verification process system migration to ensure document retention as well as production SLA’s were maintained.• Development and implementation of Aid year role out plan to ensure more timely deployment of student aid year. This allowed Aid year role out implementation 2 months early reducing workload backups and delays student aid planning.• Development and implementation of Exceptions processing role aimed at reducing unpaid aid, resulting in a 25% reduction in unpaid aid within 6 months. • Ember Education CRM migration December 2021. o Managed team user acceptance testing plan to ensure system functionality within regulatory framework aimed at limiting compliance risk.o Leveraged IT assets needed to create custom reports needed based on new CRM system limitations. • Exceptions processing department development/management November 2021. o Created an internal team dedicated to reducing unpaid aid through the review and resolution of open exceptions This resulted in a 20% reduction in unpaid aid.  17-day reduction in unpaid aid aging.• Cash Management team Quality Assurance:o Weekly QA of Title IV drawdowns and refunds. o Monthly Title IV fund source recon/QA to identify and resolve discrepancies between COD, G5 and internal system. • Fiscal Operations Report and Application to Participate (FISAP) Team lead 2022.

• Development and implementation of cross functional team training plan of fully remote colleagues to ensure proper diversification of skills within a small team mitigating processing bottlenecks during seasonal workflow spikes ensuring maintenance of SLA. • Development of student finance work process flow aimed at reducing the overall time it takes students to complete verification process ensuring eligibility for Title IV funds. This resulted in a 20% reduction in the overall processing time, and a 15% increase in NPS. • Management of CampusLogic system integration and troubleshooting to ensure system communication, functionality and accuracy alleviating human processing errors delaying workflow processing. • Audit support – Worked closely with internal and external auditors to review all regulatory guidance and policies to ensure compliance and continued institutional eligibility of Title IV funds. • Change management – Development and implementation of student finance operations transition plan needed for sale of Carrington College.