- Successfully orchestrated multiple digital design projects from inception to completion, ensuring timely delivery and client satisfaction.- Excelled in translating complex technical concepts into clear, understandable language for non-technical clients, fostering trust and clarity.- Demonstrated proficiency in managing creative and technical teams, ensuring cohesive and efficient project progression.- Proactively identified potential project roadblocks and devised effective solutions to prevent delays and maintain project momentum.- Cultivated strong, lasting client relationships, contributing to repeat business and a positive agency reputation.- Skilled in leveraging project management tools to streamline workflows and enhance team communication.

- Managed Ecommerce websites for the NRL, AFL, Cricket Australia, NBA, and Football Australia.- Implemented marketing strategies focused on aggressively beating sales budgets.- Utilised Analytics data to identify product category gaps in the market.- Optimised on-page SEO and website sitemaps to increase product page search engine ranking.

- Assisted in the re-platforming of 24 e-commerce websites, specifically focused on website branding, design of the home page/product listing pages/product description pages, and extensive customer experience testing.- Worked with external developers to deliver critical system updates to improve customer experience.- Overhauled the product launching process, integrating key search terms in the product description, aligning the product titles with customer's expectations, and optimising the site structure to make it easier for customers to find what they want.

• Created a range of websites for the company on the Joomla and SharePoint platforms, from small project-based sites to the main corporate site.• Administrated SharePoint-based intranet sites, working with users to increase efficiency and ease-of-use.• Developed programs to increase workplace efficiency, such as a logon script that automatically generates a user’s email signature based on Active Directory information.• Trained users in the use of company software, building rapport with people out in the field.