Experienced Product Design Engineer with a proven track record of developing 6 products from concept to production, specialising in plastics (injection, compression and blow moulding). Expertise in iterative prototyping, testing, and collaborating with manufacturers to ensure seamless production. Skilled in creating detailed engineering drawings, developing patentable technologies, preparing IP drawings and documentation, and excelling in CAD modelling and 3D visualisations. Proficient in applying industry standards (EN71, EN14350, EN14372, ASTM963, ISO/AS/NZS) for product safety and compliance. Additionally, I excel in documenting workflows, creating templates and developing databases for efficiency.

Designing and developing products from concept to production. Communicating directly with manufacturers for quotes, tooling and off-tool sample reviewing. Developing new patentable technologies and design registrations for IP.- Packaging design; dielines, materials, mock graphics and recyclability.- Hands-on prototyping; FDM/SLA Printing, Silicone Casting, Card Mocks, etc.- Maintaining industry standards; EN71, EN14350, EN14372, ISO/AS/NZS

Versatile freelance designer with a diverse background spanning business identities, graphic design, product development and part manufacturing. Proven ability to effectively consult with clients, create project briefs and accurately estimate project costs. Exhibits strong communication, proactive problem-solving, and exceptional organizational skills to successfully manage multiple projects within tight deadlines.

Accomplished call centre consultant with a proven record of providing emergency roadside assistance and exceptional customer care. Skilled in handling distressed customers, ensuring their safety, and resolving issues efficiently. Proficient in industry-standard platforms (SugarCRM, Zendesk, Genesys, Extranet) and committed to data integrity and discretion. Recognised for outstanding performance, including repeatedly surpassing quarterly KRAs and receiving employee of the month.

Data-driven social media strategist with expertise in managing high-profile client accounts on Instagram and Facebook. Proven ability to significantly amplify audience engagement, achieving a 400% increase in post interactions within 6 months for a major client. My success stems from strategic content curation, SEO optimization, and leveraging digital automation tools (IFTTT) to streamline content creation and publication processes. Further, I foster strong client relationships by offering value-added services like product photography coordination and event networking.

I assisted with the development of the business website, flyers and advertisement posters. As well as helping out in the store, attracting customers and completing paperwork, I worked at the stands during yearly promotional events including The Melbourne Boat Show, bringing in new customers and improving customer relationships with previous customers through face-to-face interactions, tours and conversations.