- Leads successful delivery of Salesforce projects, obtaining a 5-star rating on AppExchange.- Leads a high-performing team to consistently meet and exceed project milestones and client expectations.- Fosters a culture of continuous improvement, resulting in 99% project success rates.- Implementing process enhancements that resulted in a 54% increase in operational efficiency.

Strategic Scoping | Product Management | Technical ImplementationHelping organizations & decision makers solve real problems using unique methods to define, design, and deliver on a vision, solution or app, leveraging remote delivery teams.

Responsible for the overall health and up keep of all technology systems.- Salesforce.com Administrator / Architect - Customize Salesforce.com to the needs of Sales Operations to effectively track and manage revenue pipelines and activity.- Develop and maintain the web presence for all 13 divisions.- SEO / PPC- Web traffic growth and partnerships- Oversee the network management, including wide area, local area, and remote access capabilities.- Manages IT budget, including the management and supervision of outside consultants and projects.

Manages and oversees projects from planning stages to implementation in agile environment.Duties include:- Manages internal as well as external resources- Identifying priority of projects- Writing project documentation- Coordinates and assign projects to be completed- Delegates tasks to development team- Acts as liaison between sales team, stakeholders, and IT director- Develop data reports for sales team- Consults directly with clients to solve issues

Responsible for coordinating marketing activities and technical projects. Develop and design sales collateral, newsletters, and all email communication to client and job seeker databases. Also responsible for:- Salesforce.com Administration- Graphic Design- IT Support and Project Management- Basic Report Writing- Website Traffic Analysis- Dashboard development and design