• Standardized global fulfillment workflows and improving team operational efficiency by launching the SOC2-compliant Workbench fulfillment platform, supporting seamless transition of daily business functions for 80+ customer/fulfillment global support users. • Led multiple major initiatives to systemize fulfillment workflows into the platform, including an AI-driven scheduling algorithm, QC inspection, exception management, performance monitoring system, and messaging platforms.• Managed two development teams of 18 team members across the US and India, including product management direct reports and two designers.• Served as the strategic owner for a fulfillment and manufacturing partner marketplace platform, responsible for building and managing the roadmap, setting and meeting business objectives, driving collaboration with fulfillment operations and sourcing stakeholders and executive leadership.• Led a committee of cross-functional stakeholder representatives to ensure user engagement in strategic product development and decision-making.

• Owned product management for the customer-facing commerce platform, managed two teams of 12 developers in the US. • Grew the product management team from one team member to over five members, responsible for leading the revamp of the product development process and establishment of stakeholder feedback collection and triage process.• Led the development of the company’s first unified product roadmap and in socializing with company stakeholders.• Led a major infrastructural overhaul to consolidate multiple customer quoting flows, ensuring seamless transition for daily business workflows and the continuity of data with ERP.

• Led the strategic go-to-market shift for a B2B SaaS cloud-based digital advertising analytics product to target enterprise customers.• Managed the development of integrations products to aggregate and distribute data with third-party services and partnered with the user research team to validate user insights and to establish product and business value assumptions throughout design and development process.• Oversaw the initiative to standardize the product development process for multiple teams with US-based project management and Poland-based development team members.• Managed a remote team with seven developers in Poland, with product management direct reports and designers in the US.

Pastmapper began as a passion project in my spare time, but ultimately was the impetus to launch my career in software product management. As a history buff, I had often wished that historical map information (places and things that no longer existed) could be as easily-accessible as current-day map information (places and things that exist today). Pastmapper was my effort to accomplish that.I became familiar with geospatial web development, including QGIS and the Google Maps API, building my own Maptiler server to serve up map data from 1853 San Francisco.I manually georectified USGS Coast Survey maps using QGIS, and extracted historical business directory data from documents on Archive.org. I built a rudimentary geocoder to compensate for the fact that addresses in San Francisco prior to the 1870s used a different numbering scheme and therefore could not be reconciled to lat-long pairs by modern geocoders.Pastmapper allowed users to switch back and forth between the present day and the past, with outdated building outlines, place names, and a different coastline. Users could view and filter businesses listings from 1853, with data shown on the map from a MediaWiki database to store and display directory entries.In order to expedite the massive digitization effort, I built a campaign powered by Amazon Mechanical Turk to employ humans to correct the OCR discrepancies presented by the scans of the original directory documents.Additional accomplishments:• Generated press coverage from Huffington Post, Engadget, BBC, Design Boom• Conducted historical data research partnership with NYU Digital Humanities undergraduate class• Developed and launched iOS check-in game app in partnership with Doubledutch to encourage discovery of 7600 historical business listings• Hosted developer events to engage with digital humanities community

• Led a six-person development team to build a geospatial asset management system from 0 to 1, to improve the user experience of locating neighborhoods during the signup flow.• Designed operational workflows and training programs for the Neighborhood Operation support specialists on QGIS and proprietary geo tools to accelerate geo data creation for Nextdoor Neighborhoods.• Led refinements to user signup address matching process to increase signup flow conversion and the product development of customer-facing events feature for web, iOS, and Android apps.

• Streamlined internal team document collaboration by transitioning to all-new content management system • Authored 20+ successful award submissions for architectural design and sustainability consulting services• Led major web and branding redesign, including development of product requirements and contract developer management

• Service marketing: Managed monthly educational print campaigns seen in 400+ retail locations• Product management: Defined product requirements, success metrics, and hired external developer to build Facebook app in the early days of the Facebook platform • Marketing communications: Established corporate Twitter presence, developed content strategy

• Managed logistics and marketing for an active schedule of sustainable design trade shows and conferences nationwide• Managed job proposal packages to win work for private and public clients on behalf of the 200-person San Francisco office of a global commercial and civic design firm• Authored dozens of winning proposals for consulting contracts for sustainability, energy lifecycle, and MEP design projects

• Managed affiliate advertising program for network of 30+ retail partners in California and Nevada, designing collateral for affiliate channel and establishing incentives to drive sales• Launched and managed sales training event program

• Managed product naming effort, including ideation, research and validation, for two lines of whirlpool baths (Duetta and Elara)• Developed sales and channel marketing materials and retail merchandising plans for major chain retailer partners, including Lowe's and Menard's.• Primary department contact for advertising agency (Young and Rubicam) and PR agency (Burson-Marsteller) for all Jacuzzi national advertising and PR• Managed budget and implementation of Jacuzzi's presence at 2 largest national building industry trade shows and sales conferences (KBIS and NAHB International Builder's Show). Installations included digital displays, coordination of complex plumbing logistics for in-booth displays, and management of on-site talent.

• Sole marketing employee for small manufacturer of heavy CNC equipment• Managed budget and logistical planning for an extensive global schedule of trade shows in the US, UK, and Germany• Designed company logo and brand asset guidelines, managed web presence and designed all printed brochure collateral• Designed series of vinyl branding graphics for the CNC product line, including formalization of typeface and color systems• Designed graphical iconography for functions performed by a proprietary handheld CNC controller device