Project Manager
Current- Diagnose, repair, and resolve technical issues via email, phone, and/or remote software.- Developed rapport with clients during packaged website projects.- Administered and documented support through a central ticket system.- Set-up Google Analytic accounts for new clients.- Configure DNS records in a cPanel environment for email and website launches.- Designed websites with Adobe tools Photoshop and Illustrator- Consulted and trained clients on a proprietary software system.- Collaborate and edit various files via FTP FileZilla