Working directly with Managing Attorney to increase market share in the region by building and maintaining external relationships within the Real Estate Industry. Establish annual goals for the business and create an action plan to achieve them.-Develop leads and sales opportunities and follow through with defined sales plan.-Analyze and interpret records of present and past sales, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred for management.-Report business development and sales activity as required by Executive Director of Business Development & Sales.-Maintain an updated target list of prospective, qualified customers in Salesforce and monitor progress in converting from Prospect to Client. -Represent Universal Title in the market and at industry events.-Promote and facilitate open communication between sales, title, escrow and customer service representatives to maintain mutually beneficial, productive internal relationships.-Update job knowledge by participating in educational opportunities, reading professional publications, and maintaining personal networks.

Building relationships with customers; advising customers on products and services; maximizing profitability on products and services; and acting as a liaison between sales, other departments and customers on products, services and technology.Build and maintain relationships with prospects and existing customers.Demonstrate knowledge of Stewart products and services, as well as competitors’ products and services.-Develop leads and sales opportunities and follow through with defined sales plan.-Analyze and interpret records of present and past sales, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred for management.-Report business development and sales activity as required by sales manager.-Achieve personal sales and profit targets according to sales plan created by sales manager.-Maintain an updated target list of prospective, qualified customers in CR and monitor progress in converting from prospective to current customers.-Work with other business units to cross-sell Stewart products and services.-Represent Stewart in the market and at industry events.-Promote open communication between sales, title, escrow and customer service representatives to maintain mutually beneficial, productive internal relationships.-Update job knowledge by participating in educational opportunities, reading professional publications, and maintaining personal networks.

• Collaborate with team members in cultivating a strong image and culture within and around the company that focuses on trust, brand loyalty, exceptional service delivery, and creative thinking • Offer motivation, coaching, and consistent feedback (performance reviews) to help facilitate the professional development of staff members within the organization • Maintain high and realistic expectations of team members including their adherence with merchandising, operations, and general standards • Provided support to team members and company operations by managing inventory, assets, expenses, receiving, data entry, cash handling, and payroll control• Accurately assessed, observed, and interacted with customers to determine their needs and build key relations conducive to increasing sales and profitability • Act as the Change Champion with a goal of supporting change and fostering meaningful relationships

• Played a vital role in ensuring the seamless operations of customer service and sales• Actively assisted team members with daily tasks while simultaneously providing insight and direction where necessary to drive sales opportunities and strategies • Skillfully developed and implemented strategies that were aimed at achieving sales, service, and operational performance goals • Conducted sales training seminars to provide team members with the techniques necessary to produce bottom-line profits • Effectively recruited, hired, and developed a highly-qualified group of team members • Proactively identified and addressed areas of improvement within Conversion, AOV, SPS, and Sales

• Productively managed customer relations via phone and web follow-ups to facilitate their ongoing satisfaction and loyalty to the company • Conducted prospective staff member interviews, hiring, and terminating when necessary • Delegated the daily tasks for staff while performing evaluations on their current performance to ensure all standards and goals were being met • Provided outstanding customer service by quickly greeting them, determining their needs, and addressing their concerns or inquiries regarding products or services • Occasionally attended promotional events to offer sales expertise and build key partnerships with clients • Awarded Salesman of the Quarter for most in-office sales, being on time, and perfect attendance

• Acted as a liaison between various departments on updates and appropriate training schedules• Constantly obtained support from key partners to achieve a desired outcome • Offered training to over 2,000 Department of Defense, FAA, and civilian agency aerospace students• Delivered administrative support to team members and NASA medical center in the absence of supervisor