Brad May Email & Phone Number

I focus on technology advisory and implementation services for global clients in the telecommunications industry seeking to improve operations, grow revenue, and enhance customer and employee experience. I bring deep experience in the assessment, design, and implementation of telecommunications business and operational support systems (BSS/OSS), as well as associated data and integration capabilities. I also have expertise in leveraging data, analytics, and AI for operational efficiency, revenue generation, and customer engagement use cases across the telecom value chain.With more than 30 years of experience, I bring a strong background in helping telecommunications and digital infrastructure companies develop and execute their technology strategies to support their business objectives. This includes integrating disparate technologies, rationalizing data and integration platforms, migrating costly and brittle legacy technologies to modern platforms, and adopting AI across the enterprise with a focus on scaling AI use cases that demonstrate business value. I also have experience in industries such as high-tech, retail, hospitality, manufacturing, and financial services.Solution Expertise: Generative AI Conversational AI Enterprise AI Chatbots, Voice Bots, Virtual Agents, NLU/NLP, Computer Vision, Agent Assist Data Architecture Integration Architecture Sales & Service Transformation Enterprise Architecture and Platforms Telecom Business and Operational Support Systems (BSS/OSS) Customer Relationship Management (CRM) Application SoftwareAdditional Skills: Sales Execution Value Engineering Program & Project Management Enterprise Architecture Design Business Process Analysis & Design Application Development, Testing & Implementation Product Management