As the Field Services Manager at CED - Consolidated Electrical Distributors, Inc., my mission is to optimize our IT infrastructure across an expansive network of over 750 sites. This role involves a strategic blend of hardware lifecycle management, IT security, and performance issue remediation.Leveraging my ITIL V3 certification, I lead the field technology operations, ensuring seamless technology changes and educating our help desk on critical field issues. My competencies in technical support and hardware sourcing contribute to the effective implementation of technology at the local level, aligning with our company's strategic goals.
Listed skills include Writing, Os X, Windows Server, Help Desk Support, and 129 others.