Bradley Mcgraw Email & Phone Number

Minneapolis, Mn, Us

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Actively lead operations across 7 sites.Ensure positive client experiences through formal & informal surveys.Develop & implement processes to increase efficiency of client options while reducing expenses and waste.Develop & promote internal marketing materials for new products and organizational processes.Track & reconcile expenses against corporate reporting and solve discrepancies.Developed comprehensive HACCP plan.Analyze and reconfigure facility designs for evolving needs.Assess staff shortfalls & implement appropriate training plans.Conduct regular training sessions.Coach kitchen managers in leadership skills.Increased menu rotation from 2 to 5 week cycles.Research, develop & implement menu changes with seasonal & market trending products.Develop & maintain relationships with vendors & donors.Lead by example, serving my team while holding them accountable.Communicate & coordinate with multiple departments and vendors for special events.

Greater Minneapolis-St. Paul Area

Process self-pay intakes and discharges to Procentive and Financial Edge.Process payments for short-term and long-term self-pay accounts.Prepare bank deposit using remote banking & deliver to bank.Set up client payment plans.Apply payroll deductions for interns and staff housing & scholarships for TCLI students.Generate self-pay invoices in Procentive and Financial Edge.Mail out monthly client statements.Verify insurance for clients with commercial payers.Prepare and disseminate self-pay past due report.Verify credentials of mental health professionals are compliant with state & federal standards.Verify legitimacy of practitioner information with universities, licensing agencies, and certification groups.Ensure MNTC mental health staff are licensed and credentialed for billing with insurance companies and State of MN DHS.Process re-credentialing paperwork & maintain database of practitioner's training, education, licensing, and experience information.

Minneapolis, Minnesota, United States

Greater Minneapolis-St. Paul Area

MS Dynamics Great PlainsMatching and processing invoicesAdjusting purchase ordersAssets depreciation value changes

Lakeville, Minnesota

Created & advertised weekly events via in-store and social media channelsVerified correct transactions & found solutions to minimize issues with guest credit cardsCoordinated with accounting manager to ensure invoices & credits were processed correctlyTrained staff on computer skills and applicationsCoordinated with other departments to ensure highest quality guest experienceVerified vendor invoices for order accuracyAudited tables for server accuracyEnsure team utilizes prescribed Hy-Vee Steps of Service

Rochester, Mn

Marketed seasonal, daily special through various in-store/Market Grille channelsDeveloped comprehensive, user-friendly bar inventory tracking system in ExcelBuilt guest relationships & fun atmosphereAudited server tables for accuracy; follow-up coaching given as neededConducted monthly bar inventory

Rochester, Mn

Develop menus, regularly adding new items with regard to industry trends and seasonal foods.Order food & supplies from vendors with concern for cost and quality.Conduct & analyze quarterly client surveys to find areas of improvement, current strengths, and client suggestions for improving overall food service delivery.Manage annual budget for food & supplies of $150,000.Hire & train kitchen staff, ensuring adherence to proper food sanitation procedures.Direct and maintain clean & orderly storage of food & supplies.Maintain oversight with regard to Hazard Analysis Critical Control Point (HACCP) safety procedures.Created new process for reducing costs through increased accuracy of inventory & ordering.

Rochester, Minnesota Area

Managed the regular maintenance of facilities, grounds, fleet vehicles.Instituted controls for security & reduction of expenses. Prioritized database projects daily, delegating & communicating project parameters and deadlines. Purchased parts & supplies using approved vendors.Supervised department employee, client-volunteers; Fully organized all aspects of department for future permanent department manager.Trained new department manager on company policy & procedures.

Minneapolis, Mn

Managed 15 volunteers, 4 staff dailyImplemented proper training and service standards.Served 2 meals to more than 400 residents and staff daily.Supervised inventory & ordering for kitchens in 4 facilities.Assisted Food Service Director in special or extra tasks.

Managed up to 8 staff during daily operations of deli.Marketed new or reduced price items as to increase sales.Designed sales plans and strategies for hot-menu items.Generated return customers by offering attentive and personalized service.Followed proper procedure of handling customer and employee complaints.Developed food production schedule and equipment cleaning schedules.Conducted monthly inventory of entire department.Ensured completion of daily/weekly/monthly cleaning checklists.Accurately ordered food & supplies based on daily inventory levels.Trained new employees on proper food safety procedures.Delegated duties to staff to ensure complete coverage of department, excellent customer service.Controlled quality of all food items.

Ma Organizational Leadership, Organizational Leadership

Bachelor Of Science (Bs), Hospitality Administration/Management, 3.88 Cumulative Gpa

Activities and Societies: Tutor for Managerial Accounting.Graduated with Honors.