Brad Patterson, Ed.D. Email & Phone Number

Little Rock, AR, US

Little Rock, AR, US

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
• Share Salesforce value proposition for existing and/or new customers
• Drive growth within an existing assigned account

• Cultivated a culture of excellence and performance, overseeing a team of 2 directors and 15 account executives across the Western United States Region, implementing a focus on sales leadership to exceed metrics.
• Maximized retention of existing clients across the product portfolio (serving institutions with 80K+ students) while also focusing on strategic business/sales development, driving prospecting and new client integration.
• Never missed a revenue target, exceeding metrics each year by bringing on new districts, driving a portfolio of $35M, and growing it YoY.
• Developed teams and invested in retention, curtailing attrition and maintaining high performance through a new culture of 1-on-1 accountability sessions, new metric tracking, improved forecasts, and holistic pipeline.
• Achieved nation-leading rates of account executives meeting/exceeding revenue targets, smashing the average of 30-40% with the organization on track to reach 85% by maintaining/cultivating holistic relationships with.

Arkadelphia, Arkansas

• Rebuilt the financial aid department, achieving on-time processing and exceeding enrollment targets by 10% in the first year under leadership, showcasing exceptional business turnaround capabilities.
• Successfully managed 17 departments, including student activities, health services, admissions, and financial aid, leading a team of 12 direct reports, all while building core strategies to ensure growth and student.
• Championed diversity and inclusivity initiatives throughout the division, promoting a culture that valued and supported students from various backgrounds, further contributing to belonging and student achievement.
• Developed the ability to understand and leverage large data sets to drive enrollment and revenue, improving accuracy, driving organizational alignment, and supporting buy-in efforts.
• Implemented new technologies across departments to streamline/optimize processes and enhance the student experience.

Little Rock, Arkansas Area

• Achieved extensive new sales, expanding market presence through strategic partnerships and innovative product offerings, exceeding targets by 105%, and building out a portfolio to ensure continued growth.
• Cultivated strong relationships with key stakeholders, including state departments of education and chambers of commerce, to position the company as a preferred partner.
• Provided strategic consultation to colleges and universities, leveraging data and insights to improve student yield and retention rates while aligning solutions with state educational objectives.

• Secured a $10M grant and co-founded a program to enhance student access and support, as well as co-authored and implemented the establishment of the first public charter high school on a university campus.
• Oversaw 11 departments, led strategic planning, and played a key role in university accreditation by co-authoring the quality initiative and implementing a data governance system.
• Provided strategic advice to campus leadership to improve student success, fostered an inclusive campus environment, and empowered students through involvement in governance and extracurricular activities.

Lead strategic planning for student affairs, developing an integrated assessment system for data-driven improvement. I streamlined processes and enhanced productivity and effectiveness.Key contributions to the organization include:🎯 I implemented the Student Learning Progress Model for comprehensive assessment.📚 I facilitated data management through an.

• Supervised testing programs related to:- General admission policies; special policies and programs of academic departments; and policies related to special categories of students- All developmental course testing for.
• Served as the office webmaster
• Coordinated all computer-based testing programs, assuring that all technical specifications were met, installing all necessary software, troubleshooting as necessary, and following up on all needed procedures
• Arranged all details of test center management including contact with national testing services scheduling; making facilities reservations; ordering and/or receiving and inventorying materials; returning shipments
• Networked and formed partnerships with off-site companies to provide educational contract services to the community and the state
• Managed fiscal budget including special income accounts

Little Rock, Arkansas

• Developed and maintained faculty training and professional development programs
• Conducted regular meetings with faculty/staff to discuss curriculum and instructional staff concerns
• Performed attrition analysis and supervised the retention program
• Kept record of all student complaints/concerns and conducted information sessions for resolution
• Assisted in the recruiting and selection of educational faculty.
• Guided faculty to ensure compliance with governmental standards and accrediting organizations

Little Rock, Arkansas

• Oversaw all student records and attendance tracking
• Developed and implemented campus and student schedules each quarter
• Grew Average Section Size for entire campus by 2.1 students per section
• Oversaw all admissions testing and procedures
• Maintained degree audits on all students
• Supervised and evaluated all records support staff

• Coordinated programs and activities for student organizations
• Assisted with “Jack Camp” a freshman orientation program designed to increase student participation and retention
• Completed a short study of the benefits of attendance at freshman orientation programs on retention and freshman year grade point averages
• Handled budget and organized fundraising
• Organized and ran booster club and alumni donations
• Directly supervised staff of 3 people

Ed.D., Higher Education Administration

Masters, Education

Bachelor Of Arts, English