Brad is the global head of Product, Engineering and User Experience responsible for defining, crafting and supporting the Qualtrics Experience Management solutions around the globe. Leads team of more than 1,600 engineers, product managers, experience designers, program managers, IT professionals and security teams across 5 global development centers. Brad is responsible for ensuring the Qualtrics SaaS service continues to scale and meet all SLAs, privacy and security requirements. The Qualtrics service has scaled to 10B Experience IDs (doubled in 2022), executed 2B workflows, and analyzed 1.5B surveys responses and 2B interactions/conversations in 2022. Brad’s teams focus on being customer focused, data-driven, and operating with a growth mindset. Brad spent more than 17 years at Microsoft. His teams built multiple multi-billion dollar businesses which serve more than 300 million monthly active users/devices. While at Microsoft, Brad also led many of the Diversity and Inclusion efforts across the engineering teams. Prior to Microsoft, Brad spent 12 years at Novell, most recently serving as Vice President and General Manager of the ZENworks product line. ZENworks grew from a new product to the second leading revenue producing product. Brad graduated Magna Cum Laude in Design Engineering Technology, and later earned an MBA (both with honors), from Brigham Young University. Outside of work, Brad enjoys spending time with his wife, Kim, their five children and five grandchildren.