Leading the Mortgage and Debt Advisory service line for Knight Frank Middle East. Supporting individuals, and corporate clients, with all aspects of residential and commercial real estate financing across the MENA region.

As a Business Development Manager at Huspy, I work with Mortgage Brokers in the market to help them grow their mortgage business, using our technology and incredible partnership program. I help them source more business, support in selecting the right product for their clients and coaching on the use of our platform to submit cases faster.

I created my own Mortgage and Protection business, providing a creative, diligent and personable Independent Mortgage and Protection brand, always aiming to provide first-class service and match the right product, in the right time-frame for each individual.

Responsible for leading a team of four Area Sales Managers and circa 30 Sales Specialists across the region, with the goal to work cohesively with our key retail partners to deliver mutual profitability and a best-in-class customer experience. Some of the responsibilities were: - Work closely with the Area Management team to recruit, coach and motivate a diverse team of Sales Specialists through a situational management approach, to deliver sales KPIs & continuously develop their professional and sales skills. - Use data to develop and implement strategies & business action plans to increase market share across the region- work with the regional team and wider Sony business to improve and refine processes and way of working.- Develop key accounts with Dixons Carphone, and John Lewis to grow market share across a number of product categories.

Responsible for the sell up and sell out of Sony consumer electronics products in the East of Scotland, through effective People Management, Training, Relationship Building and developing / implementing strategies to increased market share. - Leading a team of 8-10 sales specialists from recruitment, to on-boarding and mentoring through every aspect of the role.- Building relationships and managing accounts with key retail partners at all levels, and joint business plan to ensure mutual success- Plan and execute best-in-class visual merchandising and training- Analyzing data to drive decision making, identify genuine opportunities and develop / execute sales strategies

As a Brand Ambassador and Sales Specialist for Sony, the primary objective in this role was to increase market share and sales value for Sony Consumer Electronics products in across key retail stores in Scotland. This is achieved through a number of sales, training and merchandising activities including:- Direct face to face sales activity, using a consultative sales approach and exceptional customer service- Regular sales and product training, both one to one and to a team of sales advisers and managers- Strong relationship building with Sony colleagues, sales advisers, and managers at all levels of the business to leverage support- Account Management with retail partners, to develop sales through joint business planning.- A continuous improvement approach to visual merchandising standards- Competitor analysis and strategic planning Achievements in role: - Grew market share from 4% to over 30% in TV category- Top Sales Promoter in UK vs a number of KPIs in peak period 2015 (circa 250 sales promoters), resulting in winning numerous incentives and an all expenses paid trip to Tokyo. - Worked closely with my Area Sales Manager to induct and mentor a number of high performing Sales Specialists

Working as a Freelance Designer and Developer with Rik Weightman of Arachnophobia Design, the main responsibilities of the role include: - Approaching businesses to offer Web Design and Development services- Requirements gathering, researching and pitching to try and secure the business- All stages of planning and design throughout the project including analysis of clients needs, producing a structured plan with documentation and deliverables, creation of wire-frames and mock-ups using the Adobe suite as well as interactive prototyping tools and holding regular client progress meetings- Developing sites with a fully responsive mobile-first focus, using HTML5, CSS3, Javascript and responsive frameworks such as Bootstrap

Whilst living in China & studying Mandarin, I founded ESL Teachers Direct, an independent recruitment company seeking positions for English Teachers all over China.

My vision for living and working in China was not to take this time as a holiday, but to use it as an opportunity to develop both professionally and personally in an extremely challenging environment. I worked very hard in the pursuit of this and achieved the desired results in both aspects. In my final position before returning to the UK, I was acting as General Manager for a private English school, where working closely with the team, I was able to help turn a school making considerable losses to a profitable business in just 6 months. This was achieved by re-developing the curriculum, designing and implementing new marketing strategies that saw the student numbers double, re-organizing the filing system and creating standardized lesson plans which drastically improved efficiency and forming partnerships with local schools, libraries and businesses. Some other achievements throughout my time in China included: * co-authoring a conversational English book, which is being taught at a number of middle schools throughout China* Founded and profited from a recruitment business - "ESL Teachers Direct"* Teaching a course on "Public Speaking in English" at a prestigious foreign language university* Learning conversational Mandarin to an intermediate level

Support local Northeast employers to attract, recruit and retain new members of their team and local jobseekers to find the perfect job for them. In this fixed term role, to help clear a backlog of work I: - Organised recruitment events within the flagship Job Centre in central Newcastle- Coordinated with employers, and jobseekers to ensure events were slick and valuable for everyone- Contacted employers by phone to review job posting activity and service levels, and advise how to better attract candidates- Worked with jobseekers to give them the best possible chance to secure a career they'd be happy to work in.

Working as a Home Energy Consultant I was responsible for cold calling on prospective customers in their own homes, and offering them services from a market leader in the energy industry. My confidence, people skills, self motivation, resilience and consultative approach saw me excel in this direct sales position.* Regularly beat sales targets by a considerable margin.* Acted as Sales Manager while the regular Manager was on holiday, responsible for holding team meetings, motivating team members and additional admin duties. My work was recognized by the Regional Sales Manager, who recommended me for a management position.* Took advantage of the excellent training from the company, which helped me to develop a consultative approach to selling.