Managing day-to-day warehouse operations and maintaining a productive and efficient workforce.Maintaining great customer service with close relationships in our customer base. My customers know me personally and trusts me to fix issues like order date improvements, delivery of incorrect material, and pricing.

I was responsible for all freight, data entry, margins, and overtime of staff.Trained and led associates in customer service, order management, purchasing, office administration, truck management, and system processes. Software & System Updating - implemented 3 new software system changes in the last 2 years for each branch to go paperless. Tasked with training 2 branches/21 employees on the updated software and operation changes

Maintain inventory within warehouse, determining order requirements, answering customer inquiries, providing samples, selection assistance, completing sales transactions.

Specialist in Client Relationships, Sales, Canine Nutrition, Competitive Disc Dog, Tracking/Nose Work, Obedience, Aggression Cases, Reactive Dog Cases. Typical amount of classes per week: 12-16 Classes, size class 4-8 dogs and 4-16 people.Hour long classes, both private and grouped classes.

Specialist in Sales, Pet Products, Canine Nutrition, Mentor/ Employee Training Leader, Basic Obedience Dog Training Instructor.Awarded the 199% Budget Achievement for Dog Training Sales (Aug 2014)Set a record for One Week Dog Training Sales Budget for the Eastern NC District. (June 2015)29 Individual Dog Training Classes sold by a single trainer in normal Sunday - Monday work week. (Totaling $3161.95 in DT sales in one week)Training Petco Employees in Canine Health Care, Nutrition, Grooming, Petco Positive DT, New Product Demos, and Sale Techniques. Over 144 Mentor Hours, 8 Total Petco Dog Trainers, 4 Different Petco Locations in Eastern North Carolina District.