Brad Russell Email & Phone Number

United States

Cedar Falls, Iowa

• Aligned IT department to a plan, build, and operate model & increased organizational maturity and accountability
• Delivered an integrated cloud base, contact center solution for 1,100 agents and seven call centers in support of clients such as Dept. of Education, Capital One, and Verizon
• Consolidated data from multiple CRM platforms to enable real time analysis

Cedar Rapids, Iowa

• Delivered Web Content Management Systems, Mobile Applications, and Custom Applications
• Created sales strategy, company collateral, and leads as well as responded to RFPs
• Developed vendor relationships and alliances to companies such as Xerox

Iowa City, Iowa

• Led the IT Delivery of Pearson Education Assessment Testing for 30 states and national contacts
• Led the IT integration of an acquired competitor, Harcourt Assessment
• Implemented Project Management best practices, created risk management processes, and developed PMO monitoring dashboards

Iowa City, Iowa

• Transformed 270-person delivery organization into client-facing Practices; Internet Development, Enterprise Applications, Customer Interaction Management, Data Management
• Built new capabilities (e.g. Business Process Management, SOA) to fuel Pearson’s fastest growing company which has grown 71% over the past three years
• As Acting Chief Solution Architect, enhanced the bid commitment process and created an Architecture Review Board

Cedar Rapids, Iowa

• Delivered Information Solution services to clients such as Wellmark, Alliant Energy, Meredith Publishing, and GMAC while leading the creation of a new solution centre
• Achieved 10 percent growth while maintaining a 99.8% utilization rate
• Sold and delivered consulting services to a new EDS client, McLeodUSA

Cedar Rapids, Iowa

• Led a $20M business re-engineering project to replace paper-based and mainframe systems with an integrated suite of four client server systems; Geographic Information System, Computer Aided Dispatch, Work Management.
• Established and staffed the Office of Project Management which handled cost, scheduling, and risk management for 45 business and technical projects including all Y2K initiatives
• Increased account ‘s revenue by $4.5M over a three year period plus delivered an additional $3.6M in revenue through the submission of Research & Experimentation Tax Credits

Plano, Texas

• Developed the strategy to consolidate 26 independent banking systems into a single system
• Led 75 application programmers from five sites (Plano/Texas, Poole/England, Singapore, New York, and Madras/India) to develop an international private banking system
• In six months with the use of off-shore resources, developed and delivered a three-tiered, client server application designed to ‘qualify’ new clients to mitigate the risk of criminal activities

Executive Mba

Bachelor Of Business Administration, Management Information Systems