Guest Services Associate
Myrtle Beach, South Carolina Area
I electronically scheduled patrons’ reservations to the company’s pirate-themed dinner show for guests calling in to book a showtime. I processed guests’ payments and applied any appropriate discounted ticket rates. Using our venue’s advanced notations system, each guest’s food allergies, dietary sensitivities, and medical or behavioral conditions were indicated carefully to provide All guests with an ideal entertainment experience that was aligned to their individual and unique needs. Additionally, I worked directly with our guests as a ticket scanner to confirm each ticket’s validity as well as the correct date and showtime encoded on guest’s tickets. To achieve this verification process, I utilized a wireless handheld scanning device to validate the ticket of each guest entering our shows. While interacting directly with the public in this way, I was dressed in an authentic pirate costume in order to immerse patrons in the pirate-themed experience they were beginning. I was hired among eight temp employees, and am thankful to report that I was retained as one of two temporary staffers throughout the company’s high-volume sales period. A kind referral and letter of recommendation from my direct manager allowed me to begin a new line of work shortly after the company’s agreement with the temporary agency ended.