Brad S. Thiboult, Pmp

Brad S. Thiboult, Pmp Email and Phone Number

Head of Civilian Sales, Enablement and Marketing | Instructor (Consultant) @ Absolute Training Syndicate
Texas, United States
Brad S. Thiboult, Pmp's Location
Dallas-Fort Worth Metroplex, United States, United States
Brad S. Thiboult, Pmp's Contact Details

Brad S. Thiboult, Pmp work email

Brad S. Thiboult, Pmp phone numbers

About Brad S. Thiboult, Pmp

Throughout my career, I have delivered substantial revenue growth, improved efficiency, and enhanced customer loyalty. I am known for developing effective solutions to operational challenges and generating a lasting impact on business growth and success. My passion lies in leading organizations from a strategic perspective, leveraging data to identify performance gaps, and designing training to exceed goals and expectations.I am a collaborative, highly inspirational executive who adds value by:• Boosting performance of specialty sales group from 89% to 171% of cross-sell target (71% above target) month-over-month; Achieved sustained success with the team consistently hitting 160% of target for the next 6 months, demonstrating long-term adoption and impact.• Performed a gap analysis to identify process improvements and developed a targeted training curriculum for the sales organization, resulting in a 23% increase in home insurance conversion and a 20% boost in auto product conversion.• Successfully expanding the Sales team by 10X, driving $870M+ in funded transactions.• Guiding the Sales Development team in generating nearly $90M in revenue in a single quarter, setting new records for the organization.• Retention Process Improvement - Increased retention by 7-10% per rep monthly while improving operational efficiency, decreasing time investment per rep by 33%.• Led the project and Sales Leadership team to build out Remote Contact Center for Fortune 100, pre-pandemic. This group outperformed the established Direct Sales Channel in nearly every metric within 60 days of launch. • Directed sales strategy training and leadership development of newly hired Sales Executive team, resulting in a new company record with $35M in monthly revenue and outperforming tenured counterparts by $50K per rep/month.• Achieving positive results in competitive industries by providing collaborative team leadership, coaching, and mentoring, inspiring top performance from colleagues.

Brad S. Thiboult, Pmp's Current Company Details
Absolute Training Syndicate

Absolute Training Syndicate

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Head of Civilian Sales, Enablement and Marketing | Instructor (Consultant)
Texas, United States
Brad S. Thiboult, Pmp Work Experience Details
  • Absolute Training Syndicate
    Head Of Civilian Sales, Enablement And Marketing | Instructor (Consultant)
    Absolute Training Syndicate
    Texas, United States
  • Indian River Music Company
    Head Of Project Management
    Indian River Music Company 2013 - Present
    Part-time / Consulting roleLeadership and Strategic Execution: Directed the studio’s strategic growth, overseeing client scheduling, event coordination, and audio engineering. Enhanced efficiency and client satisfaction by implementing streamlined processes and strategic planning, including optimizing traffic and visibility for new releases based on data from streaming platforms.Project Management and Optimization: Managed complex projects and tight deadlines for audio work using Agile methodologies. Improved workflows and productivity, achieving a reduction in project delays.Client Relations and Business Development: Built strong relationships with artists and studios, expanding the client base. Leveraged data-driven online marketing strategies to increase artist visibility and attract new business.
  • Confidential
    Consultant, Call Center Strategy & Development
    Confidential Oct 2024 - Oct 2024
    Engaged to design build-out of a comprehensive sales call center, delivering actionable blueprints that included:-Key metrics for tracking performance, with strategies to increase Average Order Value (AOV), Conversion Rate (CVR), and revenue from $90k to $2m+ monthly.-Analysis of sales agent variable compensation and development of effective training programs.-Creation of a feedback loop process and pilot/R&D rollout strategy to enhance operations.-Implementation of a continuous improvement framework with regular retrospectives.-Development of a detailed 12-month planning guide with phases and iterations to drive target achievement and foster the right behaviors.-Technology recommendations and leadership insights focused on Situational and Servant Leadership.-Effective coaching techniques, utilizing personality archetype models to enhance team dynamics.-Identification of customer pain points and demonstration of call scoring methodologies.-Design of cold-calling strategies, call flow, and behavioral tracking spreadsheets.-Established a cadence for leadership call monitoring and review, ensuring ongoing coaching and development timelines.-Created a repository for exemplary call clips to facilitate learning and improvement.-Exploration of sales agent variable compensation (three plans presented).
  • Reprise Financial
    Vice President - Sales | Originations Contact Center- Reprise Financial
    Reprise Financial 2021 - 2024
    Coppell, Texas, Us
    Recruited as an integral member of the senior leadership team to execute strategic directives within the Sales and Sales Enablement domain while advising and collaborating with SVPs, President, COO, and CEO.Oversaw all sales-related functions, including sales strategies, training, contact center management, and business process outsourcing (BPO).▪ Built the sales function from the ground up, including designing training, mentoring, and coaching team members, creating scripts, and sourcing new candidates, enabling organizational scaling to 100 employees with $870M funded since inception.
  • New York Life Insurance Company
    Annuities And Interim Call Center Customer Service Manager
    New York Life Insurance Company 2019 - 2021
    New York, New York, Us
    Strategically guided customer service for the Annuities Onboarding team and Call Center, driving substantial improvements and performance enhancements across two-thirds of the organizational teams.▪ Introduced a new coaching model, shifting how leadership managed and coached team members, resulting in a 30% decrease in ASA.▪ Raised QA scores from a low 80% to an upper 90% range by conducting root cause analysis to determine and mitigate skill gaps related to annuity application errors.
  • Peloton Interactive
    Inside Sales Director - Contact Center
    Peloton Interactive 2018 - 2019
    New York, Us
    Brought on to lead operations for the newly-hired sales team in Plano, achieving revenue surpassing the established NYC sales team by $50K per month per representative.▪ Guided the Sales Development team in generating nearly $90M in revenue in the first quarter, setting new records for the organization.▪ Led the Sales team to deliver $35M+ in direct revenue, contributing to the company’s record-breaking success.
  • Liberty Mutual Insurance
    Sales Manager
    Liberty Mutual Insurance Feb 2017 - Aug 2018
    Boston, Ma, Us
    Advanced to this role to manage four on-site Sales Supervisors, two Remote Sales Supervisors, two Project Managers, and a Sales Coach, while overseeing $43M in annual revenue.▪ Built and led the first-ever Remote Direct Sales organization for the business unit, performing higher than the business unit average in nearly every metric.▪ Earned recognition with a #1 ranking for the Choice Referral Program vs. site peer group, #1 ranking for the 2018 Inaugural Summer Life Insurance contest, and ranked in the Top 3 across the U.S. for Property & Casualty.
  • Liberty Mutual Insurance
    Special Projects And Incubator Program Manager
    Liberty Mutual Insurance Jul 2016 - Feb 2017
    Boston, Ma, Us
    Led project teams in launching innovative platforms and sales methodologies, ensuring projects were consistently completed on time. Cultivated strong relationships with internal stakeholders to determine needs and foster a culture of continuous improvement and development.▪ Led agency model incubation and refinement, increasing conversion and boosting production by 30% during the first month of a critical initiative.▪ Directed project teams in launching innovative platforms and sales methodologies, resulting in a significant production increase.
  • Liberty Mutual Insurance
    Sales Supervisor
    Liberty Mutual Insurance Oct 2013 - Jun 2016
    Boston, Ma, Us
    Managed a Sales team while continuously optimizing and improving sales processes, scripting, and training to enhance team performance and drive revenue growth.▪ Optimized sales processes by developing a training curriculum and facilitating training for five Sales teams, resulting in increased home insurance conversions by 23% and auto product conversions by 20%.▪ Increased retention rates by 28% by shifting the mindset from production to “produce and protect.”▪ Circle of Excellence winner - 2015 Sales Supervisor of the Year – outperformed peer group.
  • Liberty Mutual Insurance
    Lean / Agile / Continuous Improvement Program Leader
    Liberty Mutual Insurance Aug 2014 - Mar 2015
    Boston, Ma, Us
    Identified and eliminated inefficiencies while leading a cross-functional team through continuous improvement initiatives and process optimizations.▪ Delivered an 82% increase in cross-selling over the course of a month by developing a new sales process and creating a training video to train representatives.▪ Implemented a time management model, saving 2,400 annual hours of leader time across two locations.
  • Liberty Mutual Insurance
    Sales Team Lead
    Liberty Mutual Insurance Jan 2012 - Oct 2013
    Boston, Ma, Us
    Runner up for Circle Of ExcellenceCrafting and executing strategic visions for learning and development initiatives that align seamlessly with organizational goals and values.
  • Liberty Mutual Insurance
    Insurance Sales Representative
    Liberty Mutual Insurance Mar 2010 - Jan 2012
    Boston, Ma, Us
    Top Seller in Specialty Team, Property and Casualty. Contact Center role.

Brad S. Thiboult, Pmp Skills

Leadership Insurance Management Sales Customer Service Sales Management Team Building Training Process Improvement Marketing Problem Solving Team Leadership Project Management Microsoft Office Coaching Analysis Strategic Planning Business Process Improvement Customer Satisfaction Call Center Management Organizational Leadership Time Management Sales Strategy Root Cause Problem Solving Data Analysis Microsoft Excel Sales Operations Root Cause Analysis Customer Retention Sales Process Customer Relationship Management Crm Operational Excellence Business Development Financial Services Direct Sales Performance Management Microsoft Teams Microsoft Powerpoint Stakeholder Management Thought Leadership Employee Relations Training And Development Operational Efficiency Performance Metrics Cross Functional Team Leadership Sales Acumen Strategic Selling Communication Property And Casualty Insurance Graphic Design Call Centers Creative Strategy Corporate Branding Business Analysis Logo Design General Insurance Adobe Creative Suite Recording Influence Others Cross Selling Video Production Marketing Strategy Job Coaching Umbrella Insurance Positive Work Environment Casualty Insurance Strategy Negotiation

Brad S. Thiboult, Pmp Education Details

  • Southern New Hampshire University
    Southern New Hampshire University
    Business Finance And Economics
  • Seminole State College Of Florida
    Seminole State College Of Florida
    Graphic Design
  • Monterey Peninsula College
    Monterey Peninsula College
    Computer Programming
  • Indian River State College
    Indian River State College
    Ventilation And Refrigeration Maintenance

Frequently Asked Questions about Brad S. Thiboult, Pmp

What company does Brad S. Thiboult, Pmp work for?

Brad S. Thiboult, Pmp works for Absolute Training Syndicate

What is Brad S. Thiboult, Pmp's role at the current company?

Brad S. Thiboult, Pmp's current role is Head of Civilian Sales, Enablement and Marketing | Instructor (Consultant).

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What schools did Brad S. Thiboult, Pmp attend?

Brad S. Thiboult, Pmp attended Southern New Hampshire University, Seminole State College Of Florida, Monterey Peninsula College, Indian River State College.

What are some of Brad S. Thiboult, Pmp's interests?

Brad S. Thiboult, Pmp has interest in Leadership, Development, Technology, Martial Arts, Sales, Graphic Design, Health, Children, Environment, Science And Technology.

What skills is Brad S. Thiboult, Pmp known for?

Brad S. Thiboult, Pmp has skills like Leadership, Insurance, Management, Sales, Customer Service, Sales Management, Team Building, Training, Process Improvement, Marketing, Problem Solving, Team Leadership.

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