Passionate about improving lives through innovation. Fifteen years in digital health/telemedicine executive roles and now serving in pharma/medtech-focused strategy consulting as General Manager (and head of sales), Americas, for Trilations. Author/Co-author of books, articles and white papers on digital patient engagement, telehealth and telemedicine, health information exchange and health information management. From our offices in Antwerp, Tokyo, and New York, Trilations supports international pharma and medtech companies in more than 50 countries in measuring and improving competitiveness, specifically through services related to:- Customer-centric Leadership strategies (achieve/defend) for strategic brands- Medical Excellence and Medical Field Force Excellence- Omnichannel Customer engagement strategies- Launch Excellence- Patient Experience