Hotel Operations Hospitality professional, specializing in the redirection of guest service trends by positive influence in guest service. Is passionate about great service and administering an enticing guest experience to every guest. Has certifications in training and recruitment to achieve brand standard in professional levels of service. Extensive knowledge of excel in performing budgeting and many other organizational documents focusing on the improvement of operational processes.Hotel SalesSales professional certified with Five Star service and conflict resolution. Also has the ability to excel in opportunities which require nontraditional brain storming strategies. Employee demonstrates competitive strategies in marketing utilizing revenue management opportunities through all channels of social media. Furthermore, is intensely focused on combining sales with hotel operations through the use of F.R.E.D. (Finding Revenue Every Day) training.
Listed skills include Training, Hotels, Management, Customer Service, and 8 others.