Brad Whitford Email & Phone Number

Detroit, Mi, Us

Lead the North American Professional Services team, overseeing project delivery, customer satisfaction, and team development, while contributing to the refinement of the PS offering.

Partnered with key customers to lead strategic initiatives for the Achievers platform, driving customer adoption, managing account performance, and ensuring ongoing value delivery.

Led and managed a team of Implementation Consultants, while overseeing onboarding, project management, and technical support of client implementations.

Led and developed a team of Deployment Leads, managing client projects, ensuring customer satisfaction, and collaborating with internal teams to improve processes and drive results.

Oversaw and developed a team of Technical Consultants, providing strategic leadership and ensuring successful delivery of the Achievers platform to clients, meeting their needs and aligning with business objectives.

Oversaw and developed a team of Technical Consultants, providing strategic leadership and ensuring successful delivery of the Achievers platform to clients, meeting their needs and aligning with business objectives.

Managed complex implementation projects, overseeing all aspects, including scope, risk, planning, and execution, while ensuring effective communication and collaboration across teams.

Led multiple concurrent projects, translating client needs into technical and functional requirements for the platform, from initial concept to build and configuration.

Greater Grand Rapids, Michigan Area

Managed a variety of projects and initiatives, ranging from school improvements to new custom software implementations while leading cross-functional internal and vendor teams to ensure project success.

Greater Grand Rapids, Michigan Area

Managed the development and implementation of strategic marketing communications plans for specific business units within Priority Health.

Collaborated with clients and team leaders to develop strategic and tactical marketing communication plans, including strategies, budgets, media plans, creative concepts and marketing communication materials that achieve clients’ objectives.

Maintained client correspondence, including communication of budgets, invoices, project status and campaign results.

Birmingham, Mi

Collaborated with multiple divisions of the agency, including the Account, Creative, Digital, Media and Public Relations teams, in a professional manner to deliver exceptional marketing communication materials and provide a better overall experience for our clients.

Macomb, Mi

Collaborated with the Direct Sales Manager to develop a new service, an industrial shoe truck, that allowed customers to purchase merchandise at job sites.

Mba, Marketing

Bachelor Of Arts, Marketing

Education record