Brad Williams Email & Phone Number

Jacksonville, Florida, US

• Reporting directly to the CEO, overall accountability for IT portfolio supporting various business verticals including Finance, Sales, Marketing, Sales Operations, Contract Management, Human Resources, and Procurement..
• Key member of executive leadership team to devise and execute IT strategy o Drive cloud-first enterprise architecture using hybrid and multi-cloud (Azure Public & Private) vendor approach to reduce legacy.
• Spearheaded implementation of the below strategic projectso Microsoft Dynamics 365 Azure cloud implementation and integration to reduce legacy footprint, enhance process automation and standardization resulting in.

Jacksonville, Florida, US

Senior IT leader directing development and project teams to deliver strategic software engineering solutions. Responsible for building product strategy and delivering transformational large scale IT projects and programs while managing production support activities. Leading teams to build scalable cloud and on-prem software solutions. Accountability for.

Jacksonville, Florida, US

Northbrook, IL, US

• Directs strategic, enterprise level programs of the highest complexity and impact.
• Ownership of achieving the portfolio business goals and actively promoting PMO and ATSV strategy.
• Provides leadership to ensure project/program scope delivery is on time and within budget while meeting or exceeding quality expectations.
• Proactively plan staffing and make dynamic adjustments to maximize resource efficiencies and achieve program/project results.
• Mentoring project managers to raise the level of professional expertise within the PMO and contributes to the overall PMO strategic direction.
• Provides expertise in core project/program management competencies including initiation, planning, communication, risk, issue, stakeholder and vendor management.

Round Rock, Texas, US

• Responsible for leading large and highly complex healthcare IT programs and projects with labor budgets ranging from $3-15M and up to 50 full time project staff members, requiring direct interaction with client.
• Managing related projects in a coordinated way to obtain benefits and control not available from managing them separately, which may involve coordinating multiple project managers dedicated to a common project.
• Maintain strong focus on Customer Satisfaction by delivering exceptional project performance and predictable, repeatable project results.
• Work with informal work teams, often consisting of Dell Services / client blended teams in order to expedite and status task information
• Maintain open communications among project participants and affected parties.
• Work through informal channels in order to obtain information.

Charlotte, NC, US

• Determine the maturity score of mission critical, high-priority customer facing business applications by learning and understanding the risks presented to the Bank associated to high risk for recovery, segmentation of.
• Project Management of multiple large-scale projects.
• Assessing the resiliency of current applications, vendor applications not yet implemented, as well as Business As Usual (BAU) Vendor-Hosted applications outside of the bank’s network for organizations across the bank.
• Successfully lead the team in the Application Assessment Process Optimization initiative to uncover and gain consensus on areas where efficiencies could be realized and the assessment process streamlined and documented.
• Assess how an application is designed and architected paying special attention to the implementation of the network, SAN, disposition in stack – multi-tier, UI, monolithic tier and other characteristics of the.
• Serve as an approachable thought-leader who leads by facts, evidence and documentation.

Wayne, PA, US

• Direction, oversight and management of SunGard Service Delivery Teams through process implementation, Continual Service Improvement, building, managing and maintaining strong customer relationships across a Fortune 500.
• Monitor and manage multiple teams in a matrix environment to ensure successful delivery of cloud-based Treasury Management Software solutions and services.
• Management of multiple large-scale projects and programs.
• Oversee the integration of all infrastructure service delivery units improving the quality and inter-working of the ‘virtual’ service team, to include internal service partners and suppliers ensuring a seamless.
• Lead continuous and demonstrable improvement (CSI), of productivity resulting in increased margins, cost effectiveness and value.
• Ensure processes are in place and followed to pro-actively protect consistent service quality through management of change control and acceptance into service procedures consistent with ITIL V3 Service Delivery.

Round Rock, Texas, US

• Responsible for providing direction and leadership to 50 on-site and remote direct reports, providing 24x7 infrastructure, application, network, project and program support, to include Electronic Health Record (EHR).
• Provide leadership to the Field Services Team ensuring that the highest levels of service and support are delivered to internal and external customers.
• Direction, oversight and management of Dell Service Delivery Teams through effective performance management leveraging ITSM ITIL Service Operations & Continual Service Improvement frameworks.
• Develop, monitor and manage team, process controls and metrics to ensure that industry standard indicators, including Service Level Agreements, Key Performance Indicators and Customer Satisfaction Surveys are.
• Partner with supporting business units and customers to improve solutions, to include resolution of escalated problems, process failure, root cause analysis, knowledge transfer and effective performance management.
• Provide oversight of suppliers and other third party vendors engaged in relative Service Delivery activities to ensure effective delivery to clients.

Round Rock, Texas, US

Bachelor Of Science (B.S.), Political Science / Management

Master Of Business Administration - Mba, Data Analytics Specification

Master Of Business Administration - Mba, Data Analytics Specialization

Master Of Business Administration - Mba, Data Analytics Specialization

Master Of Business Administration - Mba, Data Analytics Specialization