Brad Wright Email and Phone Number
Brad Wright work email
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Brad Wright personal email
When Customers win, everyone wins! 11+ Years in Customer Success, Account Management, and Sales roles, with maximized value and growth averaging 115% + of goals. Exercising skills in Active Listening, Strategic Accounts, Complex Problem Solving, and SaaS Technology. Providing expert solutions while advocating for Customers allowing them to thrive. Experienced in leadership, integrations, onboarding, digital marketing, optimization, process automation, and consulting with customers throughout all aspects including but not limited to, expansion through Upsells and Cross-sells, project management, industry trends, and best practice/use cases. Passing the TEST - Transparency, Empathy, Strategy, and Teachability.Soft Skills: Empathy - Communication - Analytical Thinking - Attention to Detail - Time Management - Adaptability - Leadership - Teamwork - Conflict Resolution - Charisma - Active ListeningTechnology Experience: SalesForce (Implementation and Administrative) - HubSpot - Zendesk - Zoom - API Standard - REST, Zapier - Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook) - Google Meets, Teams, Gmail, Maps, Comand Prompt - Asana - Pure Chat - Slack - 8x8 - Ring Central - Notion - Adobe - Calendly -
Indeed.Com
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- indeed.com
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Senior Client Success Manager Ii - EnterpriseIndeed.Com Sep 2022 - PresentAustin, Texas, Us- Showcase Value to retain over 50M in ARR- Optimize Client product suite to tailor needs- Mentor and Train other reps on Nuances and Best Practices- Ambassador and advocate for new Features/Products - Execute conversations with C-Suite/Leadership of multiple Fortune 100 and 500 companies
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Strategic-Lead Customer Success ManagerHatch Feb 2022 - Jun 2022Richmond, Va, Us• Consult with decision-makers for Key/Strategic Accounts to maximize ROI• Analyze and Solve Customers’ complex problems.• Instruct C-Suite, VPs. and Base Users on best practices and use cases• Review Customers’ needs to present Upsells and Negotiate Renewals• Entrusted to oversee 100 Key Accounts with total ARR over 1M• Collaborated with internal teams to resolve 15+ customer needs per day• Host Quarterly Business Reviews to showcase Value, ROI, and establish goals• Utilize KPIs and Strategic Prioritization to decrease churn • Continuously build relationships and strengthen rapport• Managed 40+ Customer Projects at one time -
Director Of Sales And Customer SuccessTracprac By Vestigo Health Solutions Aug 2020 - Mar 2022• Train and Implement Customers on best practices and use cases of the SaaS product• Prospect potential customers by identifying needs• Host Virtual Tradeshows to Expand Brand Recognition • Acquire new business through relationship building, referrals, cross-selling, and networking• Communicate with Account Executives, Deans, and Directors to solve their needs• Work with Senior Management to increase market outreach• Manage existing accounts to maximize retention and increase total value through upsells • Conduct 30+ customer projects at one time• Resolved 50+ Issues per week while collaborating with both internal and customer departments• Oversaw 2 Direct Reports while building both Sales and Customer Success Playbooks and SOPsAchieved company record 110% net retention in 2021 -
Business Development ManagerMeridy'S Uniforms Jun 2017 - Mar 2020Vidalia, Ga, Us•Use my extensive knowledge of customized uniforms and medical nursing products to assist:•College CEOs, VPs, Nursing Deans, Directors, Coordinators, Chairs •Bookstore Managers•Uniform Shop OwnersAchieved Company Record for the added value of accounts in 2018-Executed complete travel itinerary, booked flights, hotels, ship booth set-ups, and scheduled in-person business meetings, all within budget constraints. -Strive to develop lasting relationships with my customers.-Implement SalesForce company-wide and train new and existing employees-Create workflows and modifications to SalesForce-Generate sales forecasts, reports, backup files, and activity reports through SalesForce -
Sales Agent - Team MemberState Farm Feb 2014 - May 2017Bloomington, Illinois, UsLicensed Agent:LifeHealthProperty CasualtyClose sales of life, health, property, and casualty insurance policiesBuild customer relationships through transparency and dedicationExpand network of leads and CRM Database through prospecting and requesting referralsTrack personal sales activity and goal achievementsService customers’ needs while focused on retention, up-sells, and cross-sales. -
Shipping And Receiving ManagerHalco Lubricants May 2013 - Sep 2013Norcross, Georgia, Us• Accurately select orders for shipping• Inspect receiving and restock accordingly• Maintain accurate shipping inventory and labels -
Assistant ManagerCaptain D'S Sep 2011 - Sep 2013Nashville, Tn, Us• Manage a crew of 3-5 employees• Confirm exact cash handling • Perform daily cash audits• Ensure customer satisfaction -
General WorkerTown And Country Custom Homes May 2005 - Aug 2008• Design and install windows• Cut and fit framing • Secured stability of structures• Safely execute building techniques
Brad Wright Skills
Brad Wright Education Details
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The University Of GeorgiaGeneral
Frequently Asked Questions about Brad Wright
What company does Brad Wright work for?
Brad Wright works for Indeed.com
What is Brad Wright's role at the current company?
Brad Wright's current role is Husband | Father | Customer Success Specialist | SaaS | Adoption | Onboarding | Implementation | Start-Ups | Strategic Consulting | Customer Focused | Upsell & Cross-Sell | Renewals | QBR Presentations | ROI Analysis |.
What is Brad Wright's email address?
Brad Wright's email address is bw****@****dys.com
What schools did Brad Wright attend?
Brad Wright attended The University Of Georgia.
What skills is Brad Wright known for?
Brad Wright has skills like Sales, Customer Service, Insurance, Microsoft Office, Property And Casualty Insurance, Management, Life Insurance, Health Insurance, Microsoft Excel, Finance, Life And Health Insurance Licenses.
Who are Brad Wright's colleagues?
Brad Wright's colleagues are Dorelis Alvarez, Ali Raza, Barinua Nainesi, Daniel Muraida, Dominik Kmita, Joshua Cockerill, Avonie Parchment, Phd.
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