- Lead the development of innovative digital tax solutions, enhancing clients tax circumstances.- Spearheaded product development for our tax monitoring tool, working cross functionally to efficiently integrate customer feedback with the vision of our CEO and external development team.- Leading the execution of SOC II audits and implemented critical vendor and partnership risk assessments, improving operational security and compliance.- Built business funnels to optimize lead generation and revenue.- Responsible for maintaining relationships the company has with a variety of vendors & partners to ensure partner satisfaction and company deliverables are achieved

With a history of successful experience in project management and operations, I am currently leading the development and market delivery of a cutting-edge business advisory tool at Tax Guardian. Using leading-edge technology, this product analyzes and enhances companies' tax situation, providing actionable insights and tailored solutions. In my role as a product owner, I coordinate product development, ensure seamless implementation, and build robust business processes, driving innovation and efficiency to help businesses achieve their full potential. In conjunction, I am working with the owners sister company to implement new CRM tools and overall enhance company efficiency leading to more revenue.

Responsible for the implementation of new technologies into the company's pipeline to increase efficiency and expand the scope of the company’s offerings. This role allows collaborative, cross-department work to effectively action technology-driven solutions to organizational problems. I'm also responsible for ensuring the requirements of all stakeholders are met and delivered upon within the agreed-upon timeframe. Additionally, I maintain strong relationships with external vendors, ensuring that their deliverables align with company goals while fostering long-term partnerships that support continuous improvement and innovation.

Working closely with internal partners to manage pipeline flow, and provide solutions to complex problems.

- Managed relationships with multiple vendors to ensure timely delivery of key work products, consistently meeting project deadlines and operational goals.- Developed and maintained strong, collaborative relationships with external partners, balancing quality control with the strategic alignment of deliverables.- Coordinated between internal teams and external vendors to streamline processes, reduce inefficiencies, and ensure compliance with company standards.- Proactively identified potential risks in vendor partnerships and implemented solutions to maintain long-term quality and productivity.

- Maintaining client relationships.- Identifying areas for business development and actively engaging in ways to implement strategies to capitalize on those opportunities.

In my new position with the Wild, I'm working with our ticket team to push our summer sales campaign and offer service to our season ticket holders. I'm also working with our corporate team developing sponsorship proposals, reporting contract information to the AHL, and learning about the different assets that the Iowa Wild sells for sponsorship.

At the Iowa Wild, I am currently working in the ticketing office selling ticket packages to consumers, fostering corporate relationships within the organization, and servicing season ticket holders. I also offer assistance to other parts of the organization setting up signage for corporate partners, working with our adult league and youth programs, and servicing customers during Iowa Wild games.

As an operations assistant, I worked to gather verifications of employment, insurance statements, and other preliminary documents necessary to fund a loan. I worked closely with multiple Mortgage Consultants and Loan Officers to gather information needed for their respective pipelines.

- Worked as a sales associate working on the sales floor with customers.