Brady Webb Email & Phone Number

Los Angeles, Ca, Us

Seattle, Wa, Us

Los Angeles, Ca, Us

Tech lead interviewer for major incident management space, pivotal in hiring > 50% of present team. Established and led the onboarding program for new hires in Network Operations Center at LA, resulting in a reduced training time from 6 months to 2 months through key mentoring and hands on training. Leader for day to day shift management, work assignment and workload. Technical escalation point for critical and complex incidents, subject matter expertise representative at Root Cause Analysis meetings. (RCA owner) On-Call Escalation point for critical Major Incidents, tasked with making key technical business decisions to bring service recovery in the shortest and safest time possible.

Los Angeles, Ca, Us

Migrated the NOCs QA system to Virtual Desktop Infrastructure, eliminating the need for team members to run between sections of the office during maintenance.Aided in developing and implementing the NOC’s multi-game triage system, helping facilitate the team scaling to handle the growing needs of our game teams.Lead NOC engineer resource for critical product launches as dedicated triage hands for the global release of successful PC and mobile games: VALORANT, TFT, Legends of Runeterra and WildRift.

San Francisco, Ca, Us

Worked as part of a team to migrate multiple customers from their on-premise environments to Office 365, including the deployment of necessary physical and virtual servers, configuring Exchange 2013 & 2016, supporting government, healthcare, and legal industries.

Ensure high availability, reliability, and optimal performance of network systems and services. Monitor performance and provide capacity analysis/planning and be able to be part of a 24x7x365 on call rotation. Evaluate new technologies and support decision-making process and long-term technical direction.