Brady Robinson Email & Phone Number

Scottsdale, Arizona, United States

Santa Clara, Ca, Us

Santa Clara, Ca, Us

San Mateo, California, Us

ISO 27001 Documents

San Mateo, California, Us

Wrote enterprise policies, procedures, and standards based on ISO 27001, SOC, and PCI and ensured that policy-writing standards and procedures were enforced. Led project to initiate the business continuity program with a business impact analysis. Helped organize and perform gap analyses, access reviews, and security committee meetings. Answered requests for information (RFIs) from existing and potential customers. Helped build Guidewire’s security program from the ground up.

Mountain View, Ca, Us

Palo Alto, Ca, Us

Infrastructure Architecture Documents

Cupertino, California, Us

Redmond, Wa, Us

Developed “Portal” intranet sight for Microsoft that will interact with all things System Center, TFS, and VMM. Wrote/Edited company-wide Automated Deployment System Guide for internal/external customers. Wrote/Edited company-wide, consolidated Data Center Services Guide in response to a large client acquisition and data center merger. Assisted in cleaning up and verifying Microsoft MS Learning and SAT Lab process/documents. Wrote technical approaches to request for proposal (RFP) work requirements.

Houston, Texas, Us

Worked closely with Microsoft TPMs to sharpen work processes and troubleshooting guidelines. Identified need for and subsequently developed comprehensive SharePoint-based DC Training Program using Custom Workflows, InfoPath forms, Gantt Charts, and KPIs. Wrote/Designed DC process flows and instructional curriculum. Led project that migrated 1000-user SharePoint site to new domain. Developed and supported MS Project Server/SharePoint integration w/ existing pool of Project users. Gathered requirements for, designed, and implemented Excel Web Access Web Parts to display important charts and figures necessary to the business. Engineered and rolled out internal tools using SharePoint, InfoPath, and Visual Studios to aid technicians in DC change and incident work. Supervised an average of 11 technicians on all 24x7 shifts. Worked closely with Operations Manager to streamline day-to-day operations and ticket management. Created ad hoc ticketing reports and wrote curriculum for training sessions. Became go-to person for problem projects and tickets—resolving rack-n-stack, RAP, imaging, and break-fix issues with no additional business mal-impact.

Omaha, Ne, Us

Developed specialized Access queries utilizing SQL coding to handle multiple, large Excel files with numerous data points. Gathered requirements for, designed, and implemented Access Switchboard that simplified otherwise complex queries and reports down to the click of a button. Introduced team to WebEx as a tool for understanding clients’ needs by observing their work sessions. Led highly technical learning sessions with software engineers and fellow business systems analysts to help streamline workflows and reconcile common EDI errors. Developed internal tools and processes to assist co-workers and management in information-gathering. Created ad-hoc reports and data models for management.

Provided IT support remotely to Hawaii in regard to Windows Server 2003 security access rights, FTP maintenance, VPN troubleshooting, and desktop support.

Supported accounting systems for controller and accounting staff, which included server installation and backup. Managed large project that upgraded ISP system to new, less-expensive, faster alternative. Managed Windows Server 2003 network infrastructure, which included tight security rights management, of more than fifty workstations. Managed two VPN routers used as end points between Hawaii and Guam to enable fast file transfer and project collaboration, which included tricky requirements-gathering techniques. Worked with outside vendors on the development of project scheduling software.

Ma, English

Ba, English