Brad Yake work email
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Brad Yake personal email
Brad Yake is an experienced Logistics Professional, who has worked in the Freight industry in the areas of General Manager, Operations Manager, VP of Sales, Logistic Coordinator, Customer Service and Team Leader. Passionate about developing and executing effective strategies to improve profitability through cost controls and creating capacity for sales growth.I am a management professional with over 16 years progressive experience in improving operational efficiency, developing and implementing strategic, financial and sales plans to achieve company goals and boost company revenue through innovative management techniques. Adept at recruiting, training and empowering employees to develop key performance indicators (KPI’s). Driven operations manager with experience managing large teams to deliver projects on time and budget. Expert in creating processes such as using proven methods and cutting-edge technology to cut costs, streamline operations and increase productivity successfully. Assertive and enthusiastic, with extensive knowledge of process optimization and unsurpassed worth ethic. Achieved successful background in project/program management, business development, and quality assurance. Respected leader adept at motivating teams to surpass business goals and client expectations. An analytical and strategic thinker with highest standards of professionalism and personal integrity.Areas of Expertise: Organizational Planning | Customer Service | Cash Control | Cost Control | Budget Administration | Inventory Management | People Management | Project Management | Financial Management | Business Development | Scheduling/Time Management | Team Building/Leadership | Staff Development | Human Resources | Logistics/Warehouse Management | Vendor Sourcing & Negotiating | Call Center Service Operations | Complaint Handling/Dispute Resolution | Sales Lead Generation | Data Entry/Records Management | Relationship Building | Multitasking
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Co-Founder & Director At Element Freight Ltd.Element Freight May 2023 - PresentChilliwack, British Columbia, Ca -
Co-Founder ★ Operations ManagerElement Freight Jul 2017 - Oct 2023Chilliwack, British Columbia, CaThe Element Freight team strives everyday to be in touch with the needs of our customers. Much like the freight we move, the needs and solutions for each customer need to be tailor made. Our goal is to act as an extension of their shipping department; this means meeting their expectations on transit times, customer service and price.We accomplish our goals by developing exceptional relationships with our carriers, treating them with respect, and working co-operatively to get the freight delivered safely and on time. Servicing our customer base goes beyond finding a way to cut their costs, it’s about knowing the industry, and staying on the bleeding edge of carrier service lanes and transit times.With the assistance of the thousands of carriers who operate within North America, we have developed a network that can provide value to any shipper. Whether it be price, efficiency, reliability or insurance Element Freight has been built to help any company tackle their shipping pit falls.
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Co-Founder ★ General Manager At Element Freight Ltd.Element Freight Jul 2017 - Oct 2023Chilliwack, British Columbia, Ca
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General ManagerWrap Champs Oct 2016 - May 2017• Dedicated to exceptional customer service and providing an unmatched experience for prospective clients.• Managed account profitability with annual sales by exceeding target with increase in brand recognition and efficient operations. Handled various tasks including invoicing, accounts payable, accounts receivable, and cash flow management.• Facilitated vendor relationships and purchasing plan which includes shop equipment/supplies, vinyl supplies, assets and cost control capitalizing on scale economy.• Accomplished Human Resource objectives by recruiting, selecting, orienting, coaching, and disciplining employees.• Coordinated web and social media promotional strategies to generate more online presence resulting in a higher rate of group bookings and overall sales, as well as achieving excellence for the company.• Spearheaded all operational aspects encompassing hiring and recruitment of employees, training supervision, scheduling, payroll, coordination with human resources, and office inventory management.• Negotiated contracts and interpreted terms for administrative staff, clients, and developer representatives.• Performed daily operational direction by planning business and financial strategies as a member of the Board of Directors. Provided input for both short and long term expense and capital planning.• Planned and implemented processes to improve efficiency and cost-effectiveness. Develop and analyze financial reports to determine progress in achieving business objectives. -
General Manager & Vice President Of SalesC&D Logistics Ltd 2014 - 2016Surrey, V3Z 3X1, Ca• Oversee the full scope of C&D Logistics comprising of 9.5 million in revenue.• Served as primary point of contract for all concerned in relation to inventory management, product shipments, pricing, and display issues to ensure expedited problem resolutions and customer retention levels.• Performed monthly sales forecasting and competitive analyses to determine product performance levels and the need for new product developments and modifications on an annual basis.• Collaborated with company executives to create a sales planning and tracking process which became the company standard.• Recruited, trained, motivate sales team and conduct weekly sales meetings that led to largest quarter revenue increase in company's history.• Demonstrated communication skills with a consultative sales style, strong negotiation skills, exceptional problem solving abilities, and a keen client needs assessment aptitude. -
Operations ManagerC&D Logistics Ltd Aug 2013 - Mar 2014Surrey, V3Z 3X1, Ca• Ensured that inventory system was updated at all times to reflect gear shipped out or received with minimum shortcomings.• Communicated and coordinated with superiors to identify and locate needed gear that was crucial to operational success.• Oversee the freight broker team and performed quoting for customer freight• Developed and implemented process creation steps including creating tools to ensure lowest costing, data entry processes and customer service tracking processes.• Rate negotiations with multi-national carriers and established different rate structures to give the company a competitive edge.
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Flight Attendant | Team Leader | Customer Service AgentWestjet Mar 2001 - Aug 2013Calgary, Alberta, CaFlight Attendant • Enforced and followed all Standard Operating Procedures to ensure the safety of passengers.• Operated safety and emergency equipment such as oxygen systems, aircraft doors, evacuation slides, fire extinguishers, life jackets, life rafts, galley equipment, communication equipment, and lighting systems.• Adhered guest service standards, both in-flight and on the ground.• Anticipated passenger’s needs.• Inflight First Aid.• Assisted with the stowage of carry-on items (includes pushing, pulling reaching, stooping, kneeling, lifting and carrying luggage).• Managed uncomfortable situations such as unruly guests.Team Leader• Mentored and guided employees ensuring all were trained according to company standards and capable of performing assigned duties.• Provided exceptional customer services with greeting and acknowledging all customers in a friendly, professional manner.• Demonstrated knowledge of company's mission, purpose, goals, and the ability to help employees achieve them.Customer Service Agent• Responded to inbound and outbound customer service calls in a high call volume environment. Assisted customers by telephone, mail, and in person with inquires and directed customers to the appropriate sales area.• Performed clerical tasks and attain the highest client service ratings, earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.• Conducted performance reviews for all customers to reduce resolution time and improve customer satisfaction rates. -
Logistics CoordinatorC&D Logistics Ltd 2013 - 2013Surrey, V3Z 3X1, Ca• Provide exceptional customer service by maintaining on time delivery and promptly following up on customer inquiries.• Ensured all financial paperwork was processed and maintained by verifying payment amounts and billing. Created initiative to improve outdated processes and streamline custom paperwork requirements, create value and profit for the company.• Conducted qualitative and quantitative analysis of logistics operations and negotiating freight rates with carriers.• Provide excellent customer service and assisted in tracking shipments and providing alternative information including controlling annual freight revenue.• Provide transportation information and manage billing information.
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Golf ProfessionalShaughnessy Golf And Country Club Mar 1999 - Oct 1999Vancouver, British Columbia, Ca
Brad Yake Skills
Brad Yake Education Details
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Kwantlen Polytechnic University
Frequently Asked Questions about Brad Yake
What company does Brad Yake work for?
Brad Yake works for Element Freight
What is Brad Yake's role at the current company?
Brad Yake's current role is Co-Founder at Element Freight LTD..
What is Brad Yake's email address?
Brad Yake's email address is br****@****ght.com
What schools did Brad Yake attend?
Brad Yake attended Kwantlen Polytechnic University.
What skills is Brad Yake known for?
Brad Yake has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Powerpoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking.
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