I guide organizations through the process of solutioning NetSuite’s best in class unified software platform to run their business.I am always available to help businesses grow with the power of NetSuite. My favorite part of my job is helping business owners see out their vision with NetSuite and being there to help whenever they need advice, assistance, or consultation.

I guide enterprise, mid-market, SMB, and start-up sized businesses through the process of solutioning NetSuite’s best in class unified software platform to run their business.I am always available to help businesses grow with the power of NetSuite. My favorite part of my job is helping business owners see out their vision with NetSuite and being there to help whenever they need advice, assistance, or consultation.---- ---- ---- ----MID-MARKET ACCOUNT EXECUTIVE - TENURE HIGHLIGHTSDuring 39 month tenure from March 1, 2021 - May 31, 2024, finished #1 out of ~600 mid-market reps in seat at NetSuite in total ARR during that period of time.FISCAL YEAR 2024FY24 - General Business West Mid-Market MVP for NetSuite FY24FY24 - General Business West-Central (Team Whittaker) Mid-Market MVP for NetSuite FYQ4FY24 - #2 Oracle NetSuite Mid-Market Rep in Total ARRFY24 - 134.8% Quota Attainment (4 years in a row)FY24 - President's ClubFY24 - Team Finch SPIFF Winner for Most Logos Q4FY24 - Team Finch SPIFF Winner for Q3FY24 - Team Robertson SPIFF Winner for Q1FY24 - Upmarket July 2023 Spin SPIFF FY24FISCAL YEAR 2023FY23 - President’s ClubFY23 - 100+% Quota Attainment (3 years in a row)FY23 - #1 in Upsell ARR in Products Central for FY23FY23 - Q4 SPIFF WinnerFY23 - Q2 SPIFF WinnerFISCAL YEAR 2022FY22 - #10 Products Rep ARR, North AmericaFY22 - Oracle NetSuite Products Central MVP, August 2021FY22 - 163.2% Quota Attainment (2 years in a row)FY22 - Finished first 12 months in seat closing over 1 million in annual recurring revenueFY22 - President’s ClubFY22 - Q4 SPIFF WinnerFY22 - October SPIFF WinnerFY22 - Q1 SPIFF / August SPIFF WinnerFISCAL YEAR 2021FY21 - 221.5% Annual Quota attainmentFY21 - Oracle NetSuite Food & Beverage MVP, April 2021FY21 - Top Oracle NetSuite Mid-Market Products Rep by ARR, Q4 (first quarter in seat)

• Led my project team to achieve the first official go-live of the Food & Beverage vertical in 102 calendar days and created a reference client. • Managed multiple project teams and client stakeholders simultaneously while receiving strong preliminary and final CSAT (customer satisfaction) scores. • Guided 20+ NetSuite customers through the SuiteSuccess methodology.• Organized the optimization efforts for a $1bn+ Oracle NetSuite Food and Beverage client.

• Led abas USA's largest project implementation (multi-site, engineered bag fabrication/distribution company) in the world and additional small-scale projects via agile project management methodology.• Championed first US deployment of newest releases of abas ERP (v2017), abas business intelligence, abas multi-client master file syncing, and abas iOS/Android/Windows mobile applications (integrated production, delivery/shipping, and receiving) by directing internal technical teams and developing abas SOPs for all future abas USA implementations.• Wrote abas SME white pages on the Xamarin mobile app platform’s benefits to abas customers, abas shipping and delivery mobile application functionality, and the abas Alltrotec APS integration’s capabilities for publication by abas-USA.• Mentored logistics consultants at abas to develop into future senior consultants.

• Led five abas ERP project implementations with the abas implementation methodology to deliver a fast, efficient, and cost-effective implementation from sales hand-off through support team hand-off. • Developed customer-specific project plans, burn rate plans, training plans, and customization management plans by progressive elaboration throughout the projects' life cycles.• Led customer implementation teams to develop industry-specific best practices for optimizing logistics business processes in the consumer electronics, sporting goods, and shipbuilding components industries.• Consulted customer management team to effectively run their business through abas's extensive functionality in the following abas modules: CRM, Sales, Scheduling, Purchasing, Warehousing, Materials Management, Production, Shipping, Service, and Repair.• Configured master data to optimize customer business processes through the standard abas modules and the following mobile iOS applications: CRM/Sales, Point of Sale, PDC/TCI, Inventory Management, PI/Cycle Count, Shipping/Delivery, Receiving, & Service for iPod/iPad. • Trained customer production planning team to use the abas Simcron Production Planner to optimize work order scheduling with a multi-silo perspective through analysis of purchase order lead times, sales order due dates, work center resource constraint management, and work order set-up optimization.• Led the requirements gathering and set-up for customer Bartender barcoding integrations, Habel Document Management System, UPS/Fed-Ex Integration, and Outlook integration for CRM task management and trained customers on how to manage and maintain these integrations.• Trained customer system admin team to take full responsibility post go-live for abas technical maintenance of abas Notification Center rules, object selection bar creation for data querying, version tracking set-up, external help integration for SOP's, screen editing, and FOP customizations.

IMPLEMENTATION• Implemented abas ERP as a consultant for projects by using the abas implementation methodology to deliver a fast, efficient, and cost-effective implementation with real, lasting value.• Improved standard business processes, extracted and imported data from legacy systems to abas, and trained end users on industry-specific best practices in the plastic injection molding, custom precision and ground rod manufacturing, and conveyor systems industries.• Provided bilingual consulting in Spanish for procurement and production process improvement for a plastics injection molding company.SUPPORT• Worked as a member of the abas support team to find solutions to live client user issues. • Determined root causes for live client logistical and data issues (user-created) and implemented solutions.• Created abas CRM, abas Credit Card Processing, and abas Notification Center documentation based on customer-specific custom product development.abas Training:• Trained to implement abas Logistics suite (Production, Scheduling, Shipping Planning, Warehouse Management, Sales Management, Materials Management, Purchasing Management, and MPS).• Trained in Alltrotec Simcron production planning software.• Trained to implement RQM modules (Project, FMEA, System FMEA, Inspection Plan, Incoming Inspection, Statistical Process Control, Assembly, and Complaint Management).• Trained to implement Alltrotec ProjectSuite project management software. • Trained in abas FOP programming: entry-user level.

• Deployed DMAIC framework, creating cost savings through product quality improvement, identification of automation mechanisms, and labor time reduction.• Created high- and low-level process maps (SIPOC, Swimlane Deployment Flowchart, Value Stream Map, Time Value Map) and statistical process control charts to identify opportunities for improvement in the sales to delivery, return to warehouse, and return to original vendor processes.• Identified customer service critical-to-quality requirements and implemented solutions to reduce customer service issues.• Determined baseline metrics for dropshipping operations and recommended Poka-yoke mistake proofing and prevention process control triggers to improve metrics performance.• Filled purchase orders for E-commerce customers and oversaw order fulfillment.• Improved purchase order throughput time for the sales to delivery process.

• Coordinated shipments for five suppliers with a Kanban system and Eaton’s QAD MFG/PRO ERPsystem to fill customer sales orders.• Developed a detailed schematic for specifications of corrugate, packaging materials, pallets, andspecific label criteria to be listed on direct material shipments inbound to Greenwood for all typesof shipments, resulting in elimination of waste.• Led meetings with the Supply Chain Management group, using affinity diagrams to determineimportant metrics for the creation of a monthly scorecard according to Eaton’s five key businessdrivers and assigned responsibility to SCM team members for sustainment.• Created corrective action standard documentation for suppliers and trained the SCM team on process implementation.• Presented final deliverables from seven separate projects to executive leadership team and support.• Released Make-to-Stock and Make-to-Order parts for three shop floor cells, working with twomanufacturing coordinators to meet daily demand requirements.

• Created and validated material safety data sheets, certificates of analysis, and other shippingdocumentation, according to the Globally Harmonized System of Classification and Labeling ofChemicals for 50 equine, canine, and feline products in Saudi Arabian, Costa Rican, Israeli, andKorean transactions.• Trained in Incoterms 2010 according to International Chamber of Commerce standards.

• Developed a scorecard database for 30 motor carriers (97% of total tonnage) in Microsoft Accessin collaboration with the Logistics Director.• Built queries, forms, tables, reports, and developed scorecard format in Access for logistics teamin support of strategic Order Fill Rate and Perfect Order initiatives and as quantitative bases forcontinuous improvement and supplier performance reviews.• Created weekly compliance reports that are automatically emailed to motor carriers, improvingdata integrity and on-time performance metrics by more than 30% for the 30 core motor carriers.