Brady Bates Email & Phone Number

Park City, Utah, United States

Newbury, New Hampshire, United States

Based out of Mount Sunapee in Newbury, NH.

Park City

• Converted inbound leads to successful sales; ranging from family groups tocorporate dinners & other private experiences.• Tracked leads with the use of CRM programs to analyze trends & pinpointareas in need of improvement.• Responsible for successful execution of event setup & tear down, as well asevent oversight; but most importantly, the client experience.• Led private tour experiences of the Olympic Park & 2002 Olympic Games togroups of up to 60 people.• Managed the processing of transactions through Centaman for an array ofproducts & services; from daily ticket sales to multi-thousand-dollarcorporate events.• Routinely assisted with projects outside of my primary department, such asMarketing, Guest Services, Lodging, etc., largely because my hard work &attention to detail were evident to other managers within the organization.

Dover, New Hampshire, United States

• Assisted customers with answering questions & making recommendations on snowboard equipment and apparel, which often led to successful customer sales.• Responsible for maintaining and organizing inventory levels of the entire snowboard and apparel departments.• Maintained the store daily to ensure a quality presentation and environment for customers.

Dover, New Hampshire, United States

• Served as a primary resource for product knowledge & location of building materials.• Created an inviting & approachable customer service environment for a range of customers from homeowners to contractors.• Operated forklifts and other heavy machinery to efficiently execute large orders in a timely manner.• Acted as lead yard employee responsible for large order & product receiving.

Newbury, New Hampshire, United States

• Supervised and trained new employees on how to efficiently manage 5 parking lots & maintain the grounds of the resort to ensure a quality experience for all guests.• Served as the first point of contact for customers visiting the mountain, always making a point to kindly greet, and provide recommendations & other information as necessary.• Heavy lifting and other manual labor for event set-up and tear-down, such as The NH League of Craftsman Fair and various concerts.

Recreational Management & Policy, Program & Event Management

Business Administration And Management, General