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Crystal B. is listed as Crystal Clear Communication & Culture #CCCC at T-Mobile, a company with 77533 employees, based in Newcastle, Oklahoma, United States. AeroLeads shows a matched LinkedIn profile for Crystal B..
Crystal B. previously worked as Sr. Specialist, Executive Response Team at T-Mobile and Coach, Team of Experts at T-Mobile. Crystal B. holds Associate Of Arts - Aa, English Language And Literature, General from Oklahoma City Community College.
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Experienced and Driven Leader | Champion of Change | Workplace Culture Advocate | Education Enthusiast With a background in psychology and extensive experience in customer service, technical support, and account management, I’ve consistently surpassed customer satisfaction targets while guiding teams through company mergers. My success and passion lies in fostering positive workplace culture, promoting education, and nurturing the growth of emerging leaders. I believe that learning is a lifelong journey. Whether it’s staying up-to-date with industry trends or pursuing personal interests, I’m committed to continuous growth. 🌱Connect with me to explore opportunities, share insights, and collaborate on initiatives that drive positive change! 🤝
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Oklahoma, United States
As a dedicated Senior Specialist, I support the CEO and the entire senior leadership team. My role involves managing high-level escalations originating from the CEO, senior leadership team, and federal government agencies. I conduct thorough research to address complex issues and deliver well-structured written responses to high-level escalations.
Oklahoma City, Oklahoma, United States
As a seasoned Team of Experts Coach at T-Mobile, I specialized in leading and developing a high-performing team of 10–15 Experts. My main focus was customer loyalty and exceeding company performance targets through effective coaching, mentorship, and strategic guidance. Additional Roles: DE&I Chapter Lead for Accessibility Community (Oklahoma/Arkansas): As.
Oklahoma City, Oklahoma, United States
In my role as a Customer Care Supervisor at Sprint, I successfully led and developed a team of 10–15 representatives. My responsibilities encompassed ensuring exceptional customer service, handling technical support and billing inquiries, and driving retention efforts. Additionally, I managed attendance and timecards. Notably, I guided my team through the.
Oklahoma City, Oklahoma, United States
As a Training Lab Lead at Sprint, I partnered with trainers to facilitate effective training and onboarding for new hires. In a live-call environment, I focused on developing essential skills related to computer systems, time management, billing procedures, and network knowledge. My role was pivotal in preparing new team members for success within the.
Oklahoma City, Oklahoma, United States
As Training Lab Support, I played a crucial role in the onboarding process for new hires and the Lab Lead. Within a live call environment, I provided hands-on training, helping new hires navigate essential tools and ensuring they were well-prepared for their roles. I supported production leaders and trainers during this critical phase, ensuring seamless.
Oklahoma City, Oklahoma, United States
As a Chat Support Specialist at Sprint.com, I specialized in providing exceptional customer service through written communication. My responsibilities included assisting customers with billing inquiries, payment processing, and account-related issues. I also engaged with customers to promote Sprint services, retain their business, and identify upsell.
Oklahoma City, Oklahoma, United States
As a Mobile Broadband Specialist, I excelled in network troubleshooting, specializing in resolving technical issues related to signal boosters and routers. My primary focus was ensuring customer satisfaction by keeping them seamlessly connected to our network. Additionally, I played a key role in training MBB new hires within our department, sharing my.
Oklahoma City, Oklahoma, United States
As a Technical Support Specialist, I specialized in resolving technical issues related to equipment and network services. My responsibilities included troubleshooting hardware and software problems, ensuring seamless connectivity, and maintaining optimal system performance. I also handled overflow calls related to billing, account management, sales, and.
Other employees you can reach at tmobile.com. View company contacts for 77533 employees →
Elodie Dacheville
Colleague at T-Mobile
Greater Lille Metropolitan Area, France
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Bechte Mathilde
Colleague at T-Mobile
Greater Kassel Area, Germany
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Jodi Boire
Colleague at T-Mobile
Byron Center, Michigan, United States, United States
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Andria Thalacker
Colleague at T-Mobile
Bellingham, Washington, United States, United States
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Shamit T
Colleague at T-Mobile
United States, United States
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Fazlul Kabir
Colleague at T-Mobile
Bangladesh, Bangladesh
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Felix Zapata
Colleague at T-Mobile
Mercedes, Texas, United States, United States
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Danny Johnson
Colleague at T-Mobile
Avon, Massachusetts, United States, United States
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Hioeck Perez
Colleague at T-Mobile
Mexico, Mexico
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Alisha Thomas
Colleague at T-Mobile
Atlanta, Georgia, United States, United States
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Activities and Societies: National Society of Leadership and Success (NSLS) - Honors Program for exemplary students. I am currently an.
Quick answers generated from the profile data available on this page.
Crystal B. works for T-Mobile.
Crystal B. is listed as Crystal Clear Communication & Culture #CCCC at T-Mobile.
Crystal B. is based in Newcastle, Oklahoma, United States while working with T-Mobile.
Crystal B. has worked for T-Mobile, Apple, and Southwest Airlines.
Crystal B.'s colleagues at T-Mobile include Elodie Dacheville, Bechte Mathilde, Jodi Boire, Andria Thalacker, and Shamit T.
You can use AeroLeads to view verified contact signals for Crystal B. at T-Mobile, including work email, phone, and LinkedIn data when available.
Crystal B. holds Associate Of Arts - Aa, English Language And Literature, General from Oklahoma City Community College.
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