Grow revenue for PriceCharting.com:-Partnerships, Biz Dev/Corp Dev-Product Strategy (Product Design and Subscription Model)-Marketing

Earn the Day is a Bay Area-based 501(c)(3) non-profit charity organization. We created it to build a trend of achievement within our community’s deserving youth, by rewarding personal improvement with uncommon and exciting outdoor experiences.Responsibilities• Founded ETD to empower 1-on-1 mentorship programs for at-risk youth in the Bay Area• Hosts quarterly outdoor outings for youth that demonstrate success towards personal goals• Most recent event was a learn-to-surf day at Muir beach for 30 young participants• Responsibilities include managing partnerships, fundraising, and 501c3 obligations

My Functions Under Direct Management:-Product Analytics (user engagement, AB testing new features, core analytics, impact of marketing)-Data Engineering (design and build our analytical data infrastructure and manage data refresh)-Enterprise Data Warehouse (design and build data platform for all core company functions)-Tableau implementation and management: business intelligence tool for internal and customers-Mixpanel implementation and management: product intelligence for user insightsMy Core Stakeholders:-10 direct reporting team members (Analysts, Managers, Data Engineers, Data Scientists)-Product and Engineering teams-Sales and Marketing teams (User Marketing and Corporate Marketing)-Customer Success team-Operations team-Executive team

• Castlight helps to simplify healthcare through an app that provides price and quality data to individuals for healthcare services, and by providing personalized incentives for users to build healthy behaviors• Founded both the Customer and Product Analytics teams, and manage its technical and market-facing team members• Directly supports all key internal functions: Product Marketing and Sales, Customer Success, Product Management, User Growth & Engagement Strategy, and Executive Team• Responsible for team envisioning, resourcing, budgeting, planning, and general operations• Drives cross-functional Growth Huddles to drive product value: initiatives to evaluate and increase core product metrics (Registration, MAU, Retention, Key Feature Engagement, etc.)• Leads Castlight’s internal data product management function (planning / dev of data assets)• Implemented a 200-seat analytics tool (Tableau) to help scale internal reporting• Implemented a 100-seat Mixpanel analytics tool for understanding in-app user behaviors• Won Castlight’s 2018 ‘One Team’ Award for leadership in building process and driving collaboration across Castlight’s many operating units• Created Castlight Run Club, which hosts formal monthly running events for Castlighters

Business Responsibilities• Build and manage a team of three Analysts and Managers to support the team's mission• Drive cross-functional projects to quantify Castlight’s impact, value & ROI for our customers & the market; drive the value story of Castlight for our customers and market• Design and develop business reporting and intelligence dashboards to convey the value of our product to Customers, and uncover actionable insights for our internal teams and customers• Build and manage a backlog of insights-related best practices to influence customer decision-making for their program and engagement strategy• Respond to ad hoc customer reporting requests; help requestor shape questions into something that will product meaningful & actionable data• Develop relationships with some of the world’s largest and most respected employersTechnical Responsibilities • Write complex SQL/MySQL/PostgreSQL queries to extract data from analytics databases• Use SQL commands to ingest data, create and index new analytics tables• Write Python scripts to support automation of recurring analytics jobs • Structure methods to validate the quality of analytics data sources• Use Gitlab to document queries/codes and interact with other developers• Create customer-facing reports and dashboards (Tableau Desktop) • Publish reports/data sources on Tableau Server• Perform statistical analysis using R programming• Data toolkit: DataGrip / MySQL Workbench / Gitlab / PyCharm / Airflow / Tableau / R Studio

Primary Casework• Member of the firm’s General Consulting Group, with most casework focused in healthcareWorked with a top biotech/pharmaceutical company on three independent cases:• Developed a prioritization strategy for annual disease area investments• Developed a positioning strategy to address the emergence of private health exchanges • Developed a partnership strategy for a major payer-owned telehealth providerAdditional Casework• Assessed the value uplift from a proposed technology overhaul for a leading bank in Mexico• Implemented a financial and operational turnaround plan for a leading international auto supplier

• Led implementation of a financial turnaround plan for one of the largest automotive parts manufacturers • Led a project management office to drive 20+ initiatives across all operating divisions• Quantified the impact of customer experience on flyer revenue for a leading airline• Developed a long-term customer experience re-vamp strategy for all customer-facing units• Led a team of 10 consultants to execute the San Francisco office’s first pro-bono case, benefitting the San Francisco Boys and Girls Clubs• Developed a industry-leading customer loyalty and retention strategy for a major international bank• Developed an drug investment prioritization framework for a leading pharmaceutical company• Drove internal effort to build a long term customer experience vision for a leading airline

• I am a fully functional US coin dealer and estate appraiser, founded on a long-time hobby• Specialize in US classical coin attribution, appraisal, and direct sales / auction, and 3CN• Appraise and sell estate collections and conduct bullion gold and silver sales• I request appraisals of client collections from other dealers and routinely beat that mark by 25% or more when helping a client liquidate• My clients are always satisfied (recs available)

• Designed and implemented a best-practice sharing platform for Nike’s five supply chain geographies• Presented the work to 200 Nike employees including many senior executives• Led a group of interns to develop and release a novel marketing campaign for Nike Women’s Apparel• Oversaw SAP supply chain upgrades for the Spring ’13 NFL product release, requiring me to interface between the business and software departments to build quotes for upgrades

• Assisted with the coordination of alumni gatherings and events across the country

• Maintained a full-time internship while studying abroad in Madrid • Worked for BankInter's Innovation Foundation group, developing metrics to evaluate the Foundation's progress towards meeting annual development goals• Evaluated past think-tank conference topics from a macro perspective to determine their relevance to the Foundation• Day-to-day communications were conducted in Spanish

• Selected as the only paid intern at Beecher Carlson’s Portland branch where there are 70+ full time employees• During my time at the firm, I worked primarily for the Public Entity team, and completed two large projects• Composed a benchmarking report for various types of insurance claims for the largest 40 school districts in Oregon• Contributed significantly to the development of Portland Public Schools’ 2010 Annual Report. Most projects I worked semi-independently (if not fully independently), and functioned within a tight timeframe