Kara Brady Email & Phone Number

Longmeadow, Ma, Us

Dublin 2, Dublin, Ie

-Helps the growth of the New England Service Department, ensuring it becomes a thriving hub for excellence!-Dives into negotiating Automatic Door service contracts across Healthcare, Retail, Hospitality, Government, and Higher Ed – bringing a fresh perspective to elevate client partnerships.-Collaborates closely with the local branch operations team to ensure clear communication on contract updates, customer expectations, service call status, and more – navigating the details with enthusiasm.-Establishes genuine connections with clients, making sure their satisfaction is not just met but exceeded, contributing to long-term relationships.

Eden, Utah, Us

-Lead cross-functional efforts to advance membership operations across the organization. -With a focus on strategic coordination, project management, and efficient execution, I collaborated with key stakeholders to ensure successful initiatives. -My role encompassed product launch management, SOP creation, hiring oversight, and day-to-day operations management pre-launch. -I'm thankful to have driven innovation and contributed to the success of Summit's dynamic ecosystem.

Austin, Texas, Us

-Expanded operations team from solo management to 6 Operations Managers overseeing installation, inventory, and customer success.-Implemented regional customer success model, overseeing Northeast U.S. region.-Collaborated with Boldr to hire and manage Customer Support Reps in Mexico for tier 1 issues.-Conducted store visits to resolve issues, ensuring customer satisfaction and product knowledge.Achievements:-Supported 207 retail accounts, 561 stores, and ~3,000 displays.-Recognized for fostering high morale during hiring and training.-Improved connectivity of key account from 85% to sustained 91% in the 1st month.-Developed and enhanced multiple operations processes.-Shaped operations function as one of the early employees (employee #13).

Austin, Tx, Us

-Strategized revenue-generating opportunities for corporate, partners, and startups, resulting in optimized offerings and increased profitability.-Developed new partnerships by responding to inquiries, creating proposals, negotiating terms, and securing renewals, which drove consistent annual revenue growth.-Initiated projects to improve backend processes, evaluate CRM efficiency for the sales team, and create deal flow, driving overall operational efficiency.

Austin, Texas, Us

-Managed end-to-end sales processes and utilized CRM tools to ensure smooth operations for all company sales.-Successfully researched, vetted, and responded to state and local Requests for Proposals (RFPs) related to data and interoperability services for educational organizations.-Represented the company as a knowledgeable EdTech conference delegate, generating leads and building industry relationships.-Organized social events and team-building activities, fostering positive company culture and boosting team morale.

Pittsburgh, Pennsylvania, Us

-Provided proactive support to K12 teachers and students for virtual and in-person implementation training of digital computer science curriculum and platform, resulting in increased adoption rates.-Demonstrated proficiency in HTML, CSS, and JavaScript to assist users with creating their own educational games and designing web content, resulting in improved user engagement and satisfaction.-Conducted ongoing progress checks of teachers nationwide by tracking their work in our online platform and collaborated with school and district leadership to renew services, resulting in increased customer retention.

Rio Rancho, New Mexico, Us

-Taught a diverse group of 30 5th graders all subjects, utilizing creative teaching methods to engage and inspire the class.-Designed and implemented a classroom theme focused on "Disney Villains" that promoted empathy, understanding, and kindness among students by examining fictional backstories of the villains written by Serena Valentino.-Utilized various technologies, including ClassDojo, Kahoot!, and GoNoodle, to communicate with parents, engage students in quizzes and new content, and promote physical activity in the classroom.

Doha, Doha, Qa

-Effectively instructed over 30 ESL students, documenting and monitoring their progress throughout the year.-Collaborated closely with grade level peers to develop dynamic lesson plans that kept students engaged and motivated.-Facilitated notable improvement in reading abilities, as evidenced by 2-3 level increases for many students.-Enhanced classroom learning experience through integration of digital library checkout system, GoNoodle and Kahoot!, and supplementary children's programming from America, including 'Bill Nye the Science Guy,' 'The Magic School Bus,' 'Wishbone,' 'Arthur,' and 'Cyberchase.'

Burbank, Ca, Us

-Successfully completed the Disney Leadership learning series course while participating in the Spring 2016 Disney College Program at Disneyland Resort.-Generated thousands of magical memories daily for guests using cutting-edge digital photography technology.

West Chester, Pennsylvania, Us

-Managed multiple social media accounts for Debbie Wright, Legacy Guest on QVC.-Understood brand strategy and objectives for target audience.-Selected social media content with highest potential to engage audience and promote product.-Utilized both written and verbal communication skills to develop varied and compelling language in order to draw audience to brand and product.-Ensured that social media accounts were true, appropriate, and positive representations of both the company brand as a whole and the Guest herself.-Was present on set at QVC Studio Park to consult with entire product team regarding marketing and promotion strategies best able to extend the reach of target audience.-Observed sale trends directly related to various on-air marketing strategies in order to gain a better understanding of the language and highlights exhibiting the most influence on product sales.-Utilized trend observations to provide dynamic social media content.-**Internship not provided by QVC, but rather by the individual Brand Guest**.

Boston, Massachusetts, Us

-Conducted customer outreach to source compelling stories for inclusion in upcoming product commercial.-Employed personable communication skills to engage customers and successfully recruit them for participation in commercial shoot.-Prepared detailed documentation utilizing Excel and Word to present potential customer candidates to clients.-Assisted with production equipment set-up and break-down during commercial shoots, while also organizing crew lunches.-Actively observed production process and learned from various crew members to gain a holistic understanding of commercial production.

Boston, Ma, Us

-Assisted with the needs of Associate Producer for Arthur. -Tasks included background and advisory research, document organization, concept brainstorming, and creative writing for social media content.

Boston, Ma, Us

-Supported production of award-winning Early Math with Gracie & Friends apps.-Produced and edited audio and promotional videos for multiple apps, demonstrating excellent technical skills.-Conducted extensive QA testing and gained valuable feedback from preschools to support app development.-Promoted company products across various social media platforms in a creative and engaging manner.-Contributed to the success of the Next Generation Preschool Science project by researching current app availability and participating actively in team brainstorming sessions.

Doha, Doha, Qa

-Instructed a diverse group of 30+ ESL students each school year, documenting and monitoring their progress over time.-Collaborated with grade level colleagues to develop engaging lesson plans that fostered academic growth.-Increased reading levels among students by 2-3 grades throughout each academic year.-Incorporated digital tools such as GoNoodle and Kahoot! to enhance student engagement and supplemented lessons with proven educational programming like 'Bill Nye the Science Guy,' 'The Magic School Bus,' and more.

Master Of Education (Ed. M.), "Technology, Innovation, And Education"

Other; "Hbx Core: Credential Of Readiness", Fundamentals Of Business

Non-Degree, Cross-Registration, "Computer Games And Simulations For Education"

Bachelor Of Science (B.Sc.), Elementary Education And Teaching