Katie Brady Email & Phone Number

• Overarching program management of new store opening process, working cross functionally to ensure success of new store opening
• Execution of critical change management
• Lead, influence, and drive accountability across diverse cross-functional teams spanning Construction, Store Design, Store Operations, Procurement, Marketing, Merchandising, Finance, Space Planning and Supply Chain

Minneapolis, Minnesota, United States

• Target+ is Target’s marketplace platform for curated assortment of products from the industry’s best third-party Brands and Sellers.
• Responsible for onboarding and creating strategic project plans with external sellers to ensure their business is successful on Target.com
• Execute on the Target.com merchandising strategies with the onboarding of new sellers within the Apparel and Accessory category
• In depth training on key Target business drivers, management of key milestones, monitoring of operational and financial metrics, and maintaining executive alignment with partners
• Assisted with creating global operating models to support team expansion in India

• Life Time Work is a new division within Life Time Inc. It is a premium, shared workspace designed for the pursuit of a healthy and fulfilling work life. Recruited from the President and Director to help streamline.
• Responsible for developing, directing and executing strategy for Life Time Work
• Provide operational leadership, growth and marketing oversight
• Responsible for developing, managing, mentoring and educating Life Time Work Managers
• History of exceeding business plans, sales and revenue targets
• Develop and create standard operating procedures for day to day operations

• Member Services & Retention focuses on the member experience at Life Time Inc. in effort to reduce member attrition and increase NPS year over year.
• Optimized member and team member retention by training how to analyze gaps within each club to create business plans to improve member retention
• Exceeded attrition targets and assisted with growing revenue for Life Time Inc.
• Worked cross functionally with sales and marketing to provide solutions to improve the member experience
• Provided operational leadership, growth strategy and process improvement
• Trained managers to successfully grand open 20+ new Life Time locations

• Performed a wide variety of project coordination duties as required to support the day to day operations and strategic work
• Partnered with National Retention Manager to roll out company wide customer experience initiative to improve member retention and decrease member attrition
• Support Lead for Member Services and Retention in new clubs

• Web Sales is the first point of contact a prospect has with a sales representative online at Life Time Inc.
• Responsible for managing daily business activities to achieve monthly membership quota
• Managed all incoming web sales inquiries for new clubs, and consistently achieved 30% conversion compared to company average of 15%
• Problem solve with Life Time sales managers to ensure a smooth appointment transition and improve membership conversion

Savage, MN

Provided highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of Life Time products and servicesAssisted members and guests with their membership needs and questions

Bachelor Of Liberal Arts (Ba), Mass Communications

Emphasis in Public Relations Minor: Communication Studies

Certified Professional Project Management Certificate, Project Management